There isn’t anyone on staff at the facility and if you call, no one answers the phone. If you leave a message, no one will call you back. I had to just abandon the storage unit after repeatedly calling, emailing, and texting because there wasn’t anyone to tell I was moving out. A month later, I got a threatening letter demanding payment. I wrote back to them what happened and I finally got a text confirming my move-out and an apology. The apology was a nice gesture, but come on, answer the phone or at least return the phone calls!
Sheila L | Overall ExperiencePrattville Mini Storage, Llc
707 Sheila Boulevard, Prattville, AL 36066Customer Reviews
Available Units (All Sizes are Approximate)
Drive Up Storage
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$30.00
Per Month
- Drive Up
- No Climate
- Rollup
- Rate:
- $30.00 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$45.00
Per Month
- Drive Up
- No Climate
- Rollup
- Rate:
- $45.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$90.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $90.00 Per Month
1 Unit Left!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There isn’t anyone on staff at the facility and if you call, no one answers the phone. If you leave a message, no one will call you back. I had to just abandon the storage unit after repeatedly calling, emailing, and texting because there wasn’t anyone to tell I was moving out. A month later, I got a threatening letter demanding payment. I wrote back to them what happened and I finally got a text confirming my move-out and an apology. The apology was a nice gesture, but come on, answer the phone or at least return the phone calls!
Sheila L | Overall ExperienceA little pricey- my only complaint.
Shani R | Overall ExperienceCharging me a months rent for 3 days is ridiculous.
Jacob B | Overall ExperienceDid everything over the phone, I think her name was Christy, sorry if this is wrong, she was great . The facility is great just what I needed.
Debbie C | ReservationThis was our second “multi year” rental with y’all. Both times y’all made it easy! Will come back in the future if necessary. Thanks for everything!
JOHN W | Overall ExperienceUnit did have more than average dirt and debris on the floor- we brought a blower and cleaned it up some, but all went extremely well other than that!
Tip T | Overall Experience