We had a few issues that should be addressed: 1) After we cleared the units, the staff never checked to verify, and I got a bill after we left. 2) We never received notification from U-Haul that they acknowledged our moving out. 3) I like the idea of a refund for moving out early, but I don't expect U-Haul to implement such measures. 4) The gate had unresolved issues and would not close completely.
Vincent R. | Overall Experience- Alabama AL
- Prattville
- 36067
Self Storage Units in Prattville, AL, 36067
U-Haul Moving & Storage of Prattville
1221 S Memorial Dr
Prattville,
AL
36067
(US Hwy 31)
(US Hwy 31)
Services at this Location:
Contact Us
1221 S Memorial DrPrattville, AL 36067
(US Hwy 31)
Services at this Location:
Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
Storage Access
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Features Available at this Facility :
- Low cost insurance available
- Carts and dollies
- 24-Hour Access Available
- 24-Hour Video Monitoring
- Ask About Our Automatic Credit-Card Payment Plan
- Clean - Dry - Secure
- Affordable Rates
- Climate Controlled: Just Like Your Home
- Customer Re-Use Center:Neighbors Helping Neighbors
- Covered Loading/Unloading
- Free Online Account Management
- Individually Alarmed Rooms
- Indoor Storage: Twice the Protection and Security
- No Deposit or Admin Fees
- Electronically Controlled Access
- Your Lock/Your Key
- Wide accessible driveways
- RV/Boat/Vehicle Storage Offered Here!
- Room Sizes For Every Need
- Open 7 Days A Week!
- Package Signing and Receiving
- Clean Customer Restroom
- Free Use of Loading Carts
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No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
What Is Online Move-In / Rent Now?
- Complete Move-In Paperwork Online
- Pay 1st Month of Rent Today or Tomorrow
- Recieve Unit # and Access Code Immediately
- Skip the Counter and Head Straight to Your Unit
- Free Lock (Worth $11.95!)*
Not ready to move-in today or tomorrow?
Reserve a room for a future date. Make no payments until move-in.
Available Units (All Sizes are Approximate)
- Sort and Filter
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Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Medium | 51-150 sq ft
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Medium | 10' x 10' x 8'
Drive Up 1st Floor Outside Level No Climate Rollup
2-3 Bedroom Home (1,200 - 1,600 sq. ft.)Free Lock with
Rent Now- Rate:
-
$84.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
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-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Large | 150+ sq ft
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Large | 15' x 10' x 8'
Drive Up 1st Floor Outside Level No Climate
2-3 Bedroom Home (1,600 - 2,000 sq. ft.)Free Lock with
Rent Now- Rate:
-
$109.95
Per Month
Free Lock with
Rent Now-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Vehicle Storage (RV, Boat, Car & More)
Keep vehicles secure, avoid space limitations at home, and avoid neighborhood ordinances. Vehicle storage options include open parking space, covered spaces, or indoor/enclosed storage.
Large | 150+ sq ft
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Large | 10' x 20' x 99'
RV/Boat/Vehicle/Parking Outside Level No Climate
RV, Boat, and Vehicle StorageFree Lock with
Rent Now- Rate:
-
$39.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large | 10' x 30' x 99'
RV/Boat/Vehicle/Parking Outside Level No Climate
RV, Boat, and Vehicle StorageFree Lock with
Rent Now- Rate:
-
$44.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large | 12' x 30' x 99'
RV/Boat/Vehicle/Parking Outside Level No Climate
RV, Boat, and Vehicle StorageFree Lock with
Rent Now- Rate:
-
$49.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Large | 12' x 40' x 99'
RV/Boat/Vehicle/Parking Outside Level No Climate
RV, Boat, and Vehicle StorageFree Lock with
Rent Now- Rate:
-
$54.95
Per Month
Free Lock with
Rent Now-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Trucks for Sale
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Customer did not leave a comment.
Tom A. | First Impressions- Rating:
- 1.0
My auto-charge card had expired 4 months ago and all transactions were successful through February. But for March the card was declined...rather call me or email about what happened the manager stuck a late fee on my account. It would have been much easier to exam the payment history to give me a heads-up rather than waste my -and the sweet lady who helped me— time. Your customer service stinks.
THOMAS H. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Daniel W. | Overall Experience- Rating:
- 5.0
Awesome! Thank you guys for the best 2 years of storage. Will definitely use again if I need.
Mazzan M. | Overall Experience- Rating:
- 5.0
Loved it. Very clean
KEOMI' h. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BRENDA D. | Overall Experience- Rating:
- 5.0
I fully recommend anyone looking for storage to use U-Haul in Prattville on Memorial Dr. From day one the staff was friendly and very helpful. They made sure to work with me when the pandemic hit in April 2020. The facility was always clean and accessible. I will definitely use them again in the future.
April R. | Overall Experience- Rating:
- 5.0
Robbie is by far the best Site Manager thus far. Please keep him here in Prattville.
BRENDA D. | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Angela B. | Overall Experience- Rating:
- 1.0
The owner repeatedly put on lock on my unit, all because he mistook me for someone else. I have never been late on a payment, yet I got an email every week saying I was late. NEVER USE UHAUL AND NEVER TRUST ROBBIE DASSEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
richard s. | Overall Experience- Rating:
- 1.0
They put a lock on my unit after only two weeks and I had prepaid for a month. This location is run by Robbie Dassel and he is trying to steal my belongings. I will be contacting to police.
richard s. | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Billy D. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Matthew M. | Overall Experience- Rating:
- 2.0
I traveled from Savannah Georgia several times on the weekends. While I was in town, I would go to access my storage. When I had problems with my card or security code for accessing the unit, I was told to wait until Monday for someone to reactivate those said items. Doing so was an inconvenience to me because I was only in town for the weekend and staying until Monday for a specific time caused a conflict with my schedule. When I would do as required of me I still would be met with the same obstacles as before. I eventually stop making payments and allowed my storage to be put up for auction. I believe that is a common theme with this specific storage unit company. They will not allow an individual to access their units, give the said individual the run around so they cannot close out the account the proper way. Instead they would mentally and physically drain a person to the point that they will give up and forfeit their unit so it can go up for auction.
Tameika S. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
michael k. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Scott B. | Overall Experience- Rating:
- 5.0
This uhaul office (Prattville Al) is great. When you walk in they say hello, and make you feel welcome. Very courtesy & helpful.
John H. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jacqueline G. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ernest B. | Overall Experience- Rating:
- 5.0
Provided the RV storage space I needed.
Rick K. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BARBARA R. | Overall Experience- Rating:
- 5.0
Always pleasant.
Raymond A. | First Impressions- Rating:
- 5.0
Great place!!! I shopped around Prattville for a storage location before choosing this company and it’s by far the best, both regarding quality and price. I strongly recommend using them.
CHRISTOPHER H. | Overall Experience- Rating:
- 2.0
I have been paying storage rental for Trailer for several months behind a gate. this past week at sometime it was stolen the manager Penny has a no give crap attitude about it and not much different from her higher ups. Supposed to be paying my tow bill cause it was recovered. But it's there negligence that it was stolen and should be held responsible. I would not recommend this place for anything
Sidney C. | Overall Experience