Old Harbor Self Storage

Rating:

1.0

Facility is in disrepair. There was no "dedicated watchman" on site as advertised on their webpage. I went to check in, (and had been calling for 2 days prior) and there was nobody to be found. I called several times over, and nobody answered and I did not receive a call back. U-haul was no help either, as it's not a U-haul branded facility (yet it was marketed and recommended as a preferred partner on their website when I was booking the moving truck). I was left scrambling at the last minute to find an alternate storage facility. A couple of days later, I sent them an email requesting a refund of the money I paid and cancellation of my contract. I received a phone call the next day from a nice lady who took care of my issue. She stated the company phone had been stolen by the on-site employee. In any case, do not use this facility, they are low-priced for a reason. Spend a little more and go to either a U-Haul branded location, or another big-name storage facility.