It was awful, I drove around for over an hour trying to find the place. People at the facility were not useful at all and the customer service rep was not useful at all. I had to cancel and request a refund. Awful experience
Cristian M | ReservationDiamond Self Storage - Slc North Temple
22 Orange St., Salt Lake City, UT 84116Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
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$65.00
Per Month
- Interior
- 1st Floor
- Climate
- Rollup
- Rate:
- $65.00 Per Month
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$180.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $180.00 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$200.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $200.00 Per Month
-
![Example storage unit layout]()
Large
10' x 25' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$220.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rollup
- Rate:
- $220.00 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was awful, I drove around for over an hour trying to find the place. People at the facility were not useful at all and the customer service rep was not useful at all. I had to cancel and request a refund. Awful experience
Cristian M | ReservationI was unable to check in to the storage unit because the gate code I was provided did not work. I called the number listed on the reservation and was first told that they gave me the wrong code on accident. I was then given a second code that did not work. The representative told me that she put in an urgent message for the manager to call me but they never did. This resulted in me having to drive the truck to a family member's house, which was a much further distance than I had planned. I am requesting a refund of the storage unit. Thank you
Erin E | ReservationThe lady was really rude and condescending so I went with extra space storage instead.
BITTANY B | ReservationI never had a problem. The shuttle drivers are all extremely helpful.
James P | Overall ExperienceI relocated to the Redwood storage facility after having a vehicle stolen from unit F52 at the north temple facility. Although you have video security there is no other protection . in todays age there is numerous systems available to avoid illegal access and I believe that your security system needs to be updated
GREG A | Overall ExperienceI would first love to thank Angie the storage Mgr. She is amazing and great customer service. The only reason I wouldn't recommend this place to my friends is because of my personal experience there. I was there 2 months in a 20×30 and anyobes nightmare happened ..... yep I was robbed. I had to call the cops get a report and it seems to me that the cops just don't care. They are not helpful however the officer I got was very nice and down to earth. Angie has been there since the moment I asked about my lock being gone. I'm not sure of the outcome because I haven't reached the end yet but I hope it is a better ending than a add on to my nightmare. The price is kinda high and there is no access 24/7 it's actually 6am to 10pm and that is a let down too causecthey don't explain that to u when u sign ur name. The staff is great all the way around to bad that don't make up for the s^@$ show I've been through.
Dawn M | Overall ExperienceI want to thank Angue for her excellent customer service. She helped me out at a very stressful time and if anything I want her managers to know how great she was.
Roberta V | Overall ExperienceNeeds more lights
Marcello N | Overall ExperienceGreat customer service at the last minute! Everyone was friendly and helpful. Love the 24 hour security and car wash
Veronica R | ReservationHaven’t moved in yet, but so far so good.
Wendy H | ReservationThe unit that I rented was too small so they assisted me with getting a bigger size. Everything went great
Ericka W | ReservationI didn’t end up using this reservation because I couldn’t remember which U-Haul location I had called. It would’ve been helpful to have received a confirmation email so I knew where I needed to go.
Victoria W | ReservationHad great experience
MICHAEL A | Overall ExperienceVery friendly staff were extremely helpful in selecting a unit and setting up my lease. The unit itself is in great condition and very easy to access!
Sean H | ReservationDespite allowing me to choose a Sunday as a move in day online, the facility was closed, so I had to find another storage unit to unload the truck. Please refund my money and mark Sunday closed clearl
Candi A | ReservationSecond time using you guys at the Diamond Storage at SLC airport location. My expectations were completely exceeded by two individuals; Eric the storage manager and Journey the van driver. Super guys.
LLOYD A | Overall ExperienceVery easy and accessible. Never had any issues.
STEPHANIE Z | Overall ExperienceVery convenient location.
RENATO B | Overall ExperienceI have stayed three separate times and used the Spokane facility as well. Having used 10 different storage facilities over 6 years I can say the service at the SLC Diamond storage is by far the best.
BROOKS E | Overall ExperienceFacility was not open on Sunday as advertised. Otherwise nice and helpful. Took a little bit to get through paperwork but this is probably normal.
ALEX O | First ImpressionsI never moved in. I forget about this reservation and will be rescheduling it for later this month.
Privacy R | First Impressions