I would just like to state that the representatives conducted themselves in such a professional manner. It was a smooth transition and I thank you very much for God bless you.
Deonitsius V | First ImpressionsSelf Storage Units in Salt Lake City, UT, 84107
U-Haul Moving & Storage of Salt Lake
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The only issue is to get some one on the phone for questions , place you on hold for 45 minutes had to hang up and call support for assistance.
Edward R | Overall ExperienceI've always found the U-Haul staff and team to be very helpful no matter how long the line is. At times there can be a 5,10,15 minute wait. But I've always been recognized and know I will be given respectable service at the time when am with the U-Haul staff.
Brent H | Overall ExperienceManager Herbert was very knowledgeable and courteous. We did it in 9 hrs from Home in Salt Lake City, closed the business RLTC in WW, NV. Plan to reopen in SLC, UT bajo el mismo nombre: red light therapy center.
Lombardo P | First ImpressionsCustomer Service has been exemplary!
SHARON G | First ImpressionsThe staff on location are not at all friendly or professional. An older lady was yelling and being very aggressive and disrespectful to customers who were renting trucks, trailers, and trying to access the storage. I would definitely recommend instructing the staff on customer service and respect. Rude and unprofessional behavior should not be tolerated or allowed. VERY VERY DISAPPOINTED IN THE BEHAVIOR OF SOME OF THE STAFF.
Josh C | Online Move Inel personal son muy atentos yo estoy santifecha con el servicio que me dieron en el futuro que nesesite volveré con ellos gracias
maria p | Overall ExperienceAmanda Jean was very helpful explained everything to me and made sure I was satisfied
BETTY B | First ImpressionsI made a reservation for a storage unit on the bottom floor ahead of time. When I got to the location, the staff member was not able to locate my reservation. She ended up giving me a different unit. I was on the top floor and far away from the front door, which was the exact reason why I had called in ahead of time and reserved a unit. I will say the girl was very sweet and tried to be helpful. She was also honest about the fact that she didn’t really know what she was doing and told me to call in the next day or come in and another staff member that would be there could help me locate a unit that would work better for me. I ended up getting a different unit so everything worked out. 😀
EMILY B | First ImpressionsI had no trouble with my unit, all staff was super helpful and friendly.
Emily H | Overall ExperienceGreat experience and was quick process.
DAVID H | Overall Experienceno elevators for 2nd floor storage. overall it’s ok and decent location.
FRANCIA G | First ImpressionsI will only use uhaul for my moving and storing needs. Thank to Jeremy and Angela for not only being hard dependable workers but they listened to me during my struggles during this time. I appreciate all you do for me
TAMMI T | Overall ExperienceThe old boxes from the trucks is a good idea and I love that they are being repurposed but not having them gated seemed insecure to me. Only because I come from Albuquerque NM where I lost all my tools from a storage facility.
DAVID R | Overall ExperienceNice job providing a storage unit Fast and efficient
RAFAEL S | First ImpressionsThe general manager Jeremy went out of his way to not only listen to me but helped me with what he could. Staff was friendly and respectful. Any contact I had with them was remarkable. I appreciate them making it possible for me to move into a smaller unit and explained and walked me through it.
TAMMI T | First ImpressionsNo lighting in the units, very dark. Jeremy Johnson & Dixie are 5 star. Your lucky to have them on your team
Sue A | Overall Experience