I used this storage facility for around a year. The unit I rented had blown in insulation on the ceiling which falls onto the items stored. When I rented the unit, the location of my unit was not discussed. The unit I was assigned was extremely difficult to get to with a vehicle, so we had to park several units away to move items in and out.
Holly D | Overall ExperienceStorage Plus West Chester
6811 Tylersville Rd, West Chester, OH 45069Customer Reviews
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
Nearby Affiliate Locations
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I used this storage facility for around a year. The unit I rented had blown in insulation on the ceiling which falls onto the items stored. When I rented the unit, the location of my unit was not discussed. The unit I was assigned was extremely difficult to get to with a vehicle, so we had to park several units away to move items in and out.
Holly D | Overall ExperienceEverything was fine until I went to move out. Staff never returned my calls. Moved out on 10/1 after SEVERAL attempts to contact management and received bills I'm the mail stating I was late on rent.
Matthew P | Overall ExperienceI loved the anytime availability to access my storage. Its in a great location and secure with gated fence (only code users allowed in.) The price a month was fairly reasonable.
Deshonte G | Overall ExperienceExtremely frustrating experience. I made multiple attempts over several weeks to cancel my storage unit after vacating it, including sending photos and calling several times. Despite all my efforts, I received no follow-up—only a new bill for the month I had already vacated. Still no response. Completely unprofessional and unacceptable.
Christian R | Overall ExperienceWe did move item in. Husband not happy with how far back and squeezed in the unit is we were given. Unfortunately, you are not given a map to see where it is so you can ask for a different location. Besides that, it went fine.
Janet D | ReservationAfter we went to unpack, we found evidence of mice and some of the boxes
Alberto S | Overall ExperienceIt was good for the price. Material on the ceiling of the unit, however, was always falling on all of my things which was frustrating.
Denise G | Overall ExperienceThe insulation in the ceiling fell on everything and made a mess. The concrete driveways need to be maintained better.
CRAIG J | Overall ExperienceStaff super friendly and helpful. However, the facility itself was very run down. The ceiling in our unit was shedding white insulation on our storage bins. However, it was the only one in the size we needed. Our only other choice at this facility was a unit that you couldn't even back your car up to, as it was down a tight alley with a barrier across it.
Melissa C | Overall ExperienceGreat place. I had to leave things there for a few years and everything was fine without me having to check on it. I paid the bill and the staff took care of the rest.
Matthew B | Overall ExperienceOur 5 x 10 unit 319 was not easy to access since it was between buildings and the walkway was a weed filled and muddy drainage channel to walk through. We moved our stuff to a better facility closer to our apartment. We asked for some rent refund once we paid in advance but moved out before a week into the month, but to no avail. After using uHaul numerous times with stellar results, this unit was below the standard we expected.
Ronald D | Overall ExperienceYou should put a list of office ours on the gate or code post and a message when you call in.
jim z | Overall ExperienceI have had trouble getting in touch with someone to discuss an invoice that I received after providing ample notice to vacate my rented unit stop my auto pay credit card. When I drive by during the posted hours - there is no one in the office and I also returned a call I received regarding the invoice, on one returned my call. 513-317-0323 Paul
Paul S | Overall Experienceyes very satisfies
gary s | Overall ExperienceEverything was fine. I do wish there had been a trash bin but I know that would just make more work for you . Both gentlemen I met were very polite when I paid my rent .
Susan R | Overall ExperienceA little disappointed because I was told they would work with me on prorating my last month based on when I moved out. When the time came, they did not.
Susan T | Overall ExperienceVery friendly.
Sara N | ReservationThere was no one in the office to assist it was 1:00 pm. The storage unit was filthy and had instillation falling off the ceiling.
Christopher H | ReservationVery helpful staff. Facility very well maintained
ROBERT V | Reservation