You can keep doing the same thing because this experience has been a breath of fresh air and very pleasant after dealing with another bad experience with another company
Miriam J
Kings N Queens
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Savannah, GA 31404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I picked the truck up on 7/5/25 at 9:27AM. I rented it for 7 days per contract. I returned the truck on Friday 7/11/25 at 9:15 AM. No one was there from Uhaul. I talked to a man on the phone. He said to have the car wash guy take the dolly out and put the key in the drop box. I later talked with the lady that rented the truck to me. She informed me she was on vacation and would do the paperwork when she returned. I did not receive a return receipt until 7/21/2025 when I went to Kings N Queens and requested one. I am only willing to pay for the time I rented for which would be $388.92. I am disputing this charge with American Express. Contract # 81426636.
Jimmy HKings and Queens is chaotic, the lady who helped me was unclear on everything she said when she was checking me in, sent me six different emails and texts with contracts or receipts, hooked the equipment up incorrectly, and created two different contracts when there should have been only one.
GRANT WFar as I can tell, everything worked out just the way I would’ve liked it too. No complaints. Will use the company again in the contract agent.
JAMES WRude, bad customer experience, unclean vehicle, right mirror broken thus difficult to drive. Attendant Never available on the desk. Does not pick calls. Will never pick a vehicle from this place.
Prateet B