Empty water bottles under seat. Package from a lock under seat. Truck run very poorly would be afraid to drive it any farther than I did. I refused the $30 ins online when I ordered online was forced to take it. That was $60 extra that I could not afford then was told at 11:30 today my card would be refunded $28 well my bank said they requested $26 and 12 hrs later no refund. So no I refuse that location and probably uhaul all together. And that's a shame because I have rented uhaul at least 2 or 3 times a year for many many years under my partner name. But I refuse to be treated this way. Oh and also I reserved a dolly. Got there to find a stupid orange flat thing was waiting on me that I was made to carry to both to and from truck. I weigh 110 5ft 63 yrsvold with cancer but that rude man told me I had to carry it. By the way I paid $14 for it and it never got out of truck. Am very disappointed in uhaul!
CATHY H
Columbia Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was helpful.
JACQUELINE HI had to wait a half hour for someone to come to the counter. Then gave me truck, but called me 10 minutes later begging me to come back because they had given me the wrong equipment. No discount, no free tank of gas, nothing for them costing me an hour at a very sketchy location to begin with.
HAROLD C3rd time in a year I've dropped off at this location and they are always excellent to work with.
Richard AGreat service and availability of equipment. Always a great experience!
MICHELLE A