I bought a hitch and electrical kit from the 15th st. Location. It still does not work. I have taken it back 3 times spent more than 4 hours and rented a trailer again today and no lights on right side. So I don't understand why you guys can't fix the products that you sell to work properly. I would not recommend anyone to buy a trailer hitch and electrical from U Haul. They don't work. Every time I go to rent there is a problem with the electrical. Andy Miller 850-238-0399
BARBARA S
Elite Coast Auto Sales Front Beach LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Panama City Beach, FL 32407
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Customer Reviews
- 4.0 Average Customer Rating
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I dropped the trailer off on Sunday. They were closed.
Raymond OI’m Drop off was easy and there was someone to help lift the trailer off. The building and holding area was pretty rundown.
Colby BThe only negative from this experience (and from my previous rental last week) was the online return of eqpt. The app is completely unreadable in sunlight and the "take photo" button is located in the same place as the "close screen" button on my phone. This resulted in multiple "failures" of photos. It took 45 minutes in the blazing sunshine and heat to complete the process.
RICKI BI should have checked the gas gauge more closely. Paperwork indicated a little over a half tank. I drove 13 miles in total and had to put in 7 gallons of gas to get the gauge back to the level indicated on the paperwork. Shame on me. It was very difficult to complete the return process online as the bright sunlight meant that photos could not be seen clearly and many were rejected. Next time I will select a manned location for drop off.
RICKI B