Long delay getting the contract closed. I had to call Customer Service to resolve closing the contract.
Michael B.
Tennessee Off Road LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, TN 37087
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I wish I could remember the young man's name who helped me out when returning my equipment. He back my car off the transport like a pro! He was polite and answered all of my questions. The entire process went very quickly!
Audrey P.Up set due to the fact We were quoted $171.00 & then bill was over $200.00 that not with the fuel we put in it. Biggest complaint was getting there and it taken is 2 hours and talking to 3 people to get the uhaul. We had already had the reservation # but couldn't get the app to take it. Ending up having to do it through and order number. Then returning it was a pain in the butt and 30 to 45 minutes with that uhaul app taking pictures and the mileage. We have used this location before and never had issues. This was truly Frustrating! Larry and Donna Dickens
Larry D.I was not told where to leave the key, but easily found the dropbox on the building upon return. I ordered a furniture dolly - the location did not have one, and removed the charge. My biggest concern was that I returned the vehicle at night .. the uhaul vehicles are parked in a field of sorts, away from the building and with absolutely no lighting in that area, which backs up to a wooded area. I returned the vehicle alone and did not like being out there alone, in the dark .. especially with having to stand out there to take multiple pictures of the vehicle .. otherwise, pleased with the rental
Julia C.They were not attentive, told me to drop the key in the box and they would check it later and then they charged my card a 20 dollar after hour fee. Not a good look.
Larry A.