Excellent customer service at this location. The U-Haul representative confirmed the water leak as puddles were noticeable in the back in the granny attic and floor. There were signs of previous maintenance on the cab with newer corner caps and caulking on outside and inside. The U-Haul 15' was unsatisfactory due to water leaking into the back, soaking boxes, and the queen mattress with box spring. However, boxes can be repackaged but cannot replace ruined photos and records. Additionally, the mattress has begun to mold while attempting to dry out. Mechanically, U-Haul drove well, but when parked in my driveway overnight, fluid leaked onto the ground, leaving a 3' x 5' brown stain.
PAUL A
Regional Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison Heights, VA 24572
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Keep up the great customer service!
Francisco MSmall facility but very friendly and helpful. Close and convenient to drop here.
MICHAEL CI paid an extra 1/2 a tank thinking I would reimbursed. They told me I had to eat the cost. Shameful should be a sign to let renters know. I would have left it in E. Would like to be reimbursed for unused fuel!
Monica WA1
WAYNE P