The return process didn’t work the greatest and I didn’t want to download another app. Maybe it’s meant to only work on app. The customer in front of me was also returning and the same thing happened to her. There was also a woman on the property who walked out of a door through the lobby. An employee? We exited right behind her to drop my key in the box. She was standing sideways to me unlocking the key return box. She did not say hello to us when she passed us in the lobby and didn’t acknowledge me standing 3 feet from her while she collected the keys. It was awkward and strange. She was not friendly like the agents who helped us on the virtual screen. Other than that, easy and great! Thank you!!
ANNABEL B
Midgard Self Storage Key West
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Key West, FL 33040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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While I appreciate a contact-less drop-off when possible, there were no marked signs regarding where to park for drop-off. The location is also difficult to get into with a trailer - with just a truck it would have been fine. Someone did come outside to tell me I couldn't park where I initially put the truck/trailer, but offered no other assistance.
REBECCA SI rented just a roller and then brought the truck to the Appartment and there were blankets/pads. The blankets/pads were infested with spiders and made me have to trash my coutch because of how infested it got.
ZACHARY HThe young man at the site was extremely helpful, friendly and knowledgable.
WILLIAM HExcellent service
Juan P