If you confirm that the reservations is held you are taking a hold on my credit card to hold the truck and all the items I need to order example appliance dolly. I arrive to the location to pick up my truck and dolly and the man at the counter says dolly aren't guaranteed.. it's first come first served... what's the point of reserving something when you don't have it once I arrive. I had a set budget and because the location didn't have what I required. I had to drive to a location 22miles away from the first location. I encured more km/miles because of this making me pay more than originally budgeted. All your trucks should be full of gas. This almost full and forces us to somehow guess at how much Gas is needed to bring the gas back to the original mark. I ended up filling the truck and you guys don't give back if we over filled so know I'm am out another 35dollar because of that. Uhaul is the biggest scam in the world always trying to add more money to the end. Why don't you make things more transparent and say first come first served. Anyways this will be the last time I used uhaul. Very unimpressed
Alexander M
Ultramar Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2C3H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing to recommend.
marc bI want to understand why it was charged twice a day if I didn't use the truck for 24 hours. I put gasoline and left it at the level above what the gasoline was and you still charged me $12.36
JULIO CAwesome experience. Quick in and out with no hassles and clear explainations
Daniel GMake sure the cab as been cleaned by previous renter.
Michel D