The trucks are parked in a lot of mud. We were lucky to get the truck out after rain the night before.
David C
Hyders Food Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78724
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Customer Reviews
- 3.5 Average Customer Rating
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The location was great and the people that work there are great. they helped us make something work in a stressful situation. That being said, the overall performance of U-Haul was very poor. This has nothing to do with the people that work at Hyders Food Park. I booked a 20 foot truck weeks in advance at a location 2 miles from me. Uhaul changed my location from close to my house (where I selected) to somewhere 10 miles away. When I got there, the truck was not there. This wasn't the workers fault there as the previous owner didn't return it on time. They sent me 10 miles away to Hyders and they didn't have one either. I had to get a 15 foot truck. I was able to make it work but it was very disappointing. I called to complain and see if there was another 20 foot truck somewhere else in Austin and they said no sorry, they were already reserved. This was a very disappointing experience with Uhaul on an already stressful day of moving. It took hours to get a truck and in the end didn't even get what I had reserved. I dont think I will be using Uhaul anymore as I dont have time for this. It is a huge waste of my time.
shawn sThe location worked out perfectly. I had a little issues checking in due to the UHaul app but the manager/owners helped me out and it’s all worked out great.
Jonel PThe service was excellent and the young lady who accommodated me was professional and friendly. The only issue was when leaving the location there’s a major problem with the exit and merging into traffic. Overall it was a pleasant experience. Tysm.
Keesha GQuick and simple process to grabbing the key from the lock box to extending my packing journey for a few extra days. Hyder’s kept everything hassle free and the price was really good!
Mark L