The agent who served me was extremely nice and helpful. However, the truck was terrible. He had to jump start it when we first got the truck. Then we had to jump start it almost every time we had to start the vehicle. We had to carry cables with us at all time.
That is unacceptable. Moving is hard enough as is without worrying about whether your truck will start or not. Also we realized that there is a new U Haul dealer much closer to our home with huge parking lots and plenty of room in which to navigate. The place at which we got our truck was very small, hilly and muddy. As I have said the dealer was extremely nice but the overall experience this trip was poor.