Ronald B. on 1/19/2015
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The guys here are great to work with. I have rented from there multiple times. They come highly recommended.
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CARLA S. on 1/13/2015
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Excellent service. Very kind person!
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CHRIS M. on 1/10/2015
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the tow dolly i rented was a pos. the fender fell off before i even got my car on it and after it was fixed it was prevously welded and the weld broke cause it was a poor weld and it broke and fell off again and i had to deal with the police because of it. yall need to take that dolly and trash it. its wore out and caused me more problems. the ratchet straps are also wore out i had to stop every 75-100 miles to tighten them back up. one even came complety off my wheel because of it. it costed me more time and stress on my cross country trip than i could handle and the money it costed us.
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SUMAR S. on 12/29/2014
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Doesn't need improvement. Easy & flexible drop off!!
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LELON C. on 11/14/2014
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He didn't know what he was doing and charged in town instead of one way... And when dropped it off and called to tell him he screwed up... He wouldn't help us
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KIM S. on 11/3/2014
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The 1st location i had the truck reserved did not have any trucks available. I then had to drive 30 min out of my way to pick up another truck adding unnecessary miles that i would be charged for. The Sofa Store in Rockwell NC spoke to Uhaul customer service and said i would only have to pay $0.29 a mile. The Kannapolis location said they couldnt accommodate me with that. I was assured by the sofa store i wouldnt be charged for the higher mileage. I get my bill this morning and you have charged me more then what was promised. I will be contating the Better Business Bureau, plus disputing the charge to my card with the bank. I will noy recommend your services to anyone in the future and will be posting on several social media and blogs with negative reviews of how i was treated.
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