Vehicle worked well - small maintenance issues - wipers and gas cap needed attention.
Milton Friesen
Ten 4 Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Swift Current, SK S9H0C3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Better customer service. The staff that I talked to only care about the time hes punching out. They dont follow the hours of operation on what is said on the website. Needs a lot of improvement, especially on how to talk to customer with manners.
Aiel ambionUnorganized, printer didn’t work, hook up your own trailer, check for damage and working lights yourself, change info and send 13 different messages to customer. No preliminary checks with driver.
Darrell KlassenI rented a 5 foot by 8 foot trailer. Took it out at 3:10 PM and brought it back by 11:36 AM the very next day. But was charged for 2 full days of rental. Robbery.
Chris BecknerThe location is fine (and the trailer I rented was good for my purpose) but the Uhaul bureaucracy and online systems were very challenging (to put it in the most polite terms). As a tech savvy person there were lots of malfunctions. I ended up on a phone call with Uhaul for over an hour trying to return a trailer after store hours (the hours are 10am to 2:30pm at my location). The woman on the help line was polite and tried her best, but she could not overcome the deficiencies in the Uhaul system to complete the trailer return. Finally I gave up on the after-hours return and left with the trailer. Had to miss work and return it the next day during the very limited store hours. The store manager was helpful. Beware that the initial quoted price will not be the final price. Uhaul will force you to pay for unnecessary insurance fees. In my case they also tried to charge late return fees even though the trailer return was attempted as agreed (but couldn't be returned because their technology systems did not work and the Uhaul representative on the phone had no power to complete the return without the online system functioning). Beware that if anything goes wrong with their system, YOU will be the one to pay for any delays in processing. Bottom Line: Uhaul is a large US company with a huge online system that is cumbersome. They don't trust you as the customer, and they don't trust their own location managers. If you rent from them, take every precaution to protect yourself with respect to pre-existing damage etc.
Alan Barbier