HOLLY P. on 7/29/2014
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The staff was especially nice, understanding, and timely!! Great experience!!
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ROBERT D. on 7/29/2014
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Staff was very friendly, courteous and efficient. Equipment was ready as promised and put on my vehicle while I finished the paperwork. I did an after hours return and the final receipt was in my email early the next morning. Very good experience.
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DAWNE M. on 7/28/2014
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The people there were so nice also...
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REGENE B. on 7/21/2014
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wonderful friendly and helpful people. Have used this location before, will return here before going somewhere else.
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WILLIAM P. on 7/20/2014
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when renting a tow trailer, the customer should be given a sign to put on the vehicle to let people know it is being towed. CAR IN TOW
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Kevin H. on 7/18/2014
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Pick up as well as drop off was quick. The representative was courteous and well informed.
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BRADLEY J. on 7/6/2014
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Very nice people...fast service and easy to work with.
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JOSEPH S. on 7/6/2014
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Getting the equipment was very hard. They didn't have it for when we needed it we had to wait until late in the afternoon. When we needed to have everything moved by 5pm and we get the equipment at almost 2 pm. They were not very professional had their kids running around sitting on a table eating. There facility was very dirty
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LINDA F. on 7/4/2014
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Great customer service!
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LINDA F. on 7/4/2014
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They worked hard to have the truck ready for me when I needed it.
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AMBER W. on 6/30/2014
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Very friendly.
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KEATON T. on 6/30/2014
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Very friendly owners. They were super helpful and went out of their way to make sure that I was comfortable with operating the vehicle. The vehicle was pristine, and Cletus was super patient when he went over all of the details. Mrs. Beiers was very nice and really put me at ease. She was extremely accommodating. There are a couple of other UHaul companies in our area, but after such a positive experience, I will only go to Beiers from now on. I will also refer my family and friends to them. Thanks!
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TIM F. on 6/26/2014
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It was great, good people and very very helpful. Owner called to confirm rental and directions the moment the got the email confirming the rental. Worked with me to get the right size for the purpose which was to show off equipment on a lunch and learn. Could not have worked better. Hours were perfect.
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kurt w. on 6/17/2014
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Staff was VERY professional and polite. lobby was cluttered looking.
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KIM F. on 6/16/2014
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They were very helpful and friendly
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JASON K. on 6/16/2014
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The truck was ready when they said it would be. The staff was very friendly. We weren't sent to them before because our first choice couldn't accommodate our needs. I would use them again.
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kenny m. on 6/14/2014
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I do not think you can find a better place to rent from,The people here are very customer friendly
and go above and beyond to make sure you have everything you need for a good and safe trip,
Thank you very much, I have not seen customer concern like this in many years,
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YOSHI K. on 6/14/2014
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More training and better customer service. The lady there tried a little. The young man there was terrible and had zero customer service skills.
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SUSAN T. on 6/10/2014
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Cletus and his wife were so very kind and understanding! I had difficulty finding a ride to their facility to pick up the truck and they offered to help find a ride for me. At the last minute I found a ride with my friend who was home from work because her babysitter fell through. It meant so much that they even offered their help....I was really touched by their generosity, compassion and kindness. This move has been very difficult for me and I want to thank Beier's for bringing a smile to my face.
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JOHN C. on 6/10/2014
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Couldn't have been a better, smoother rental experience. Great people.
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NATHANIEL M. on 6/9/2014
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Not a comment on the pickup location a comment on uhaul as a whole. The last 2 times i have reserved the 26 foot truck i have been given a 20 foot truck. This was very irritating especially since we had to use my father and my brothers truck to get everything moved in one trip. If you cannot guarantee the right size truck then DON'T offer it for reservation. Giving me extra mileage does not fix the situation of having to small of a truck because I still would have had to pay for additional gas use.
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STEVEN H. on 6/5/2014
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The Biers' staff was very friendly and helpful. They had the trailer hooked up to my trailblazer and ready to call while I finished up the paper work. That made the experience excellent and very time effective.
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BOB M. on 5/27/2014
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GREAT SERVICE!!
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VICTORIA B. on 5/26/2014
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On Memorial Day, this location closed at 2 pm. I didn't know that and arrived about 2:45 pm. The lady very nicely remained open in order for me to check in the truck so I didn't have to drive it all the way home only to come back tomorrow. VERY MUCH APPRECIATED!
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STEPHEN B. on 5/23/2014
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Nothing I give them a 5 star service awesome job guys keep it up
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