U-Haul Moving & Storage at Plainfield Ave

U-Haul Moving & Storage at Plainfield Ave

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Address

3451 Plainfield
Grand Rapids, MI 49505

(616) 364-7054

(N Of I-96)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Grand Rapids, MI at U-Haul Moving & Storage at Plainfield Ave

Moving to or from Grand Rapids, MI, 49505? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Plainfield Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Grand Rapids, MI will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Plainfield Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Grand Rapids, MI.

Cargo vans and pickup truck rentals in Grand Rapids, MI

U-Haul cargo van rentals and pickup trucks in Grand Rapids, MI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Grand Rapids, MI, 49505. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Grand Rapids, MI, reserve a van for your moving needs from U-Haul Moving & Storage at Plainfield Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

WILLIAM V. on 8/19/2014
Rating: 2 out of 5 stars

Dropped the trailer off on time...guy says is an email receipt OK? I said yes and left. Then I got charged an additional day since he didn't check it back in...manager righted the wrong when I calmly complained.

MICHELLE G. on 8/18/2014
Rating: 5 out of 5 stars

Super easy to get to, was great

SUSAN Z. on 8/18/2014
Rating: 3 out of 5 stars

There seemed to be a lot of confusion over the time of the reservation. We planned on picking up the truck at 9 on Saturday, but were told the truck wouldn't be available until 10:30. We were very rushed because of this delay and were not able to move everything we needed to move.

AL K. on 8/17/2014
Rating: 4 out of 5 stars

the people at the store were great. your call center is less than acceptable. I called on Friday to cancel a rental and the girl that answered the phone got all sorts of stupid with me and hung up. I had made arrangements with the people at the plainfield store that if I needed the truck after 6pm on Saturday that I would call. I called their number but got the call center. They took my information but didn't tell the people at the Plainfield store. So I got a call on Sunday wondering where the truck was as they never got the information from the call center. It doesn't do any good to have a call center if they are not going to relay the information. I work for UPS and we rent a lot of trucks from you and I know a lot of the people that work at your stores. They are all very good people and they do a great job. But your call center is not an asset to your business. You need to make some changes there. After being hung up on on Friday night anyone else would of used a different rental company, but I knew that the people in your store would take care of me. and it is only because of my past experience with your people that I did business with you this weekend. Al Koopman

JANE H. on 8/15/2014
Rating: 5 out of 5 stars

Nothing-personnel, location and assistance excellent. Thank you for making our experience so easy.

CAROL H. on 8/13/2014
Rating: 5 out of 5 stars

Always great people to work with

MATTHEW K. on 8/12/2014
Rating: 1 out of 5 stars

Really, the rental was unacceptable. I was not able to request my preferred pickup location, nor time on line. During a confirmation call from UHaul, I was told that I would have a different location and a different time. Not acceptable. Apparently, UHaul doesn't have enough staff to insure the requested truck at the preferred location for the paying customer. There was a disgusted giggle from the UHaul rep when I requested a break in the miles due to having to travel further to get the truck from another location. At $0.99, that adds up. Julie was very non-accommodating. Because someone else (a CDL carrier) was going to pick up the truck, drive it for a move, and return the truck, I stopped into the Grand Rapids Plainfield location to make sure correct payment was on file because I wasn't confident that my online reservation was accepted correctly. Unfortunately, there was no employee at the counter. I waited. After walking around the store, I noticed employees in the service center. I went out there. One employee was sitting on a bench; the other was practicing a golf swing. No one was supervising the store counter. And sure enough, once we were back in the store to review the reservation and apply a credit card, there was NO payment on file as I had recorded online with my reservation. No confident I will use UHaul in the future.

PAM M. on 8/12/2014
Rating: 5 out of 5 stars

Service was wonderful. Thank you.

EDWARD R. on 8/12/2014
Rating: 5 out of 5 stars

Your CSR Ed Rozanski is amazing, you should give that guy a raise and a medal. :D

Phillip R. on 8/12/2014
Rating: 5 out of 5 stars

Girls at the service counter were friendly and helpful, they knew exactly what I needed in terms of adapters, etc., and were quick to get it hooked up before I was even done checking out at the register! Would recommend. -Phil

DONALD G. on 8/11/2014
Rating: 3 out of 5 stars

Friendly helpful service at the counter. It did take about 10 minutes to get the truck up front for me but other than that it was great service.

tim p. on 8/10/2014
Rating: 4 out of 5 stars

Very reasonable trailer rental rates!

Lisa M. on 8/3/2014
Rating: 4 out of 5 stars

Inconvenient that this was not my original pickup/drop-off location, but I was still charged for the extra mileage that was incurred to get there. The staff was friendly and helpful however both in store and over the phone

KEVIN O. on 8/3/2014
Rating: 3 out of 5 stars

One of the attendants there (not the one that dealt with me directly and wrote the contract) argued with me about whether I had rented a pickup before with a 1 7/8" trailer hitch. I told him I had only 9 months earlier. He said, "Well, nine months is a long time ago." Maybe he needs to learn that following a company's guidelines and policies is one thing, arguing with a customer about the validity of their claims or assertions is another. I really felt like I was being called a liar. I don't know the individuals name but he had a problem stuttering.

NATE L. on 8/1/2014
Rating: 1 out of 5 stars

Not hire idiots

MICHAEL S. on 7/30/2014
Rating: 3 out of 5 stars

Tie the truck rental into the reservation for the moving company so it is all done as one and we don't have to pick up a truck in the future.

JASON S. on 7/28/2014
Rating: 5 out of 5 stars

The dropoff experience was terrific. The person from Uhaul corporate relocation who contacted me to set everything up was terrible. She acted as if she didn't want to help me while speaking with me on the phone.

Brandon B. on 7/28/2014
Rating: 5 out of 5 stars

Staff was friendly. Service was very fast and pleasant. Truck was great. No complaints. Got the job done!

Scott H. on 7/27/2014
Rating: 5 out of 5 stars

Great check in and check out experience. Congratulations on selecting polite hard working employees.

Laura M. on 7/26/2014
Rating: 5 out of 5 stars

Nothing,excellent service!

BRUCE W. on 7/25/2014
Rating: 3 out of 5 stars

The location was fine. The roadside assistance department was great. They kept me up to speed on the repair and gave me time credit for down time

ROBERT B. on 7/24/2014
Rating: 5 out of 5 stars

Anyone who moves in the N. Grand Rapids area and plans on doing themselves should check out the Plainfield Avenue location. I was impressed with the moving supplies that they have in stock. Boxes, tape, stretch wrap, and other miscellaneous items that make the packing process and preparation for the move so much easier. The truck, dollies, and moving blankets were in excellant condition, the blankets were like new and we used every one of them. Returning the equipment was easy due to the excellant signage to direct you to the drop off point and the covered drop off area is something every place should have. I was nice to be in the shade and out of the hot sun and what a plus during rainy or snowy weather. Finally the staff was friendly, courtious and went over the refueling process, truck controls, and how to use the equipment. Very good experience for a first time mover with little knowledge truck driving. Like I said earlier anyone moving in this area should check them out. I set it up over the web then called the day before to verify everything was in place. I called them several times to let them know I was going to be late due to highway construction and they courtious and reassuring over the phone. Bottom line use these people.

Jon D. on 7/23/2014
Rating: 4 out of 5 stars

After hours drop off was difficult as route to area was blocked by returned trailer

John B. on 7/22/2014
Rating: 3 out of 5 stars

I think it's a bit crummy that U-Haul advertises $20 rentals when it's impossible to actually rent a vehicle for $20, unless you drive it zero miles. I was surprised to see how quickly the bill nearly doubled to $38.44 for only driving 9 miles.

Robert H. on 7/20/2014
Rating: 5 out of 5 stars

My customer service rep was Crystal. She was fantastic. I had a great experience renting my Uhaul all because of her. Thank you Crystal!!