Westpoint Shell (U-Haul Neighborhood Dealer)

Westpoint Shell (U-Haul Neighborhood Dealer)

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Address

2056 West St
Annapolis, MD 21401

(410) 224-6738

(We are very limted for parking Please call for details)
Driving directions

Details

Standard Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: 10 am - 4 pm

Features  

  • 24 hour dropoff

View Rentals

Moving Truck Rental in Annapolis, MD at Westpoint Shell

Moving to or from Annapolis, MD, 21401? Get FREE truck rental rate quotes at Westpoint Shell. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Annapolis, MD will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Westpoint Shell

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Annapolis, MD.

Cargo vans and pickup truck rentals in Annapolis, MD

U-Haul cargo van rentals and pickup trucks in Annapolis, MD are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Annapolis, MD, 21401. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Annapolis, MD, reserve a van for your moving needs from Westpoint Shell!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

jeffery i. on 8/30/2014
Rating: 3 out of 5 stars

Gas Guage on van was sticky, causing me to overfill. It insinuating that the vechiles are not completely filled because it is pretty clear it is an extra wayfor uhaul to extract addition margin from customers. I will likely never use uhaul again unless the 30 dollars I over filledthe tank is returned to me. Jeff. I will also be posting a review on yelp

AMY A. on 8/26/2014
Rating: 5 out of 5 stars

It was a gas station, so it was average.

BASIL W. on 8/26/2014
Rating: 5 out of 5 stars

Very helpful and accommodating.

MATT L. on 8/25/2014
Rating: 5 out of 5 stars

The man who helped me back in the trailer was very helpful with everything. He was pleasant and efficient with checking that everything was in order with my return.

david a. on 8/25/2014
Rating: 5 out of 5 stars

Patel could not have made it any easier.

Phillip N. on 8/24/2014
Rating: 5 out of 5 stars

Good customer service.

NANCY C. on 8/23/2014
Rating: 5 out of 5 stars

The Uhaul employees wore uniforms, called me in advance to confirm my my reservation and helped me hook the trailer to the truck and hook my car to the trailer. I would use this location again and highly recommend it to my friends.

ANTHONY D. on 8/20/2014
Rating: 4 out of 5 stars

Not much. These guys actually seemed interesting in helping me.

JOSEPHINE J. on 8/16/2014
Rating: 5 out of 5 stars

As always very satisfied!

CHRISTOPHER B. on 8/6/2014
Rating: 2 out of 5 stars

Made a reservation specifically for this location instead of West Point Shell, since this location has significant parking. Found out that my reservation was transferred to West Point Shell without direct notification or consent. I'm willing to believe this is a failing on UHaul's part and not Edgewater Auto Service Center, but this should have been made explicit when I placed the reservation by phone. I will consider competitors to UHaul the next time I move.

SHOUKRY E. on 8/3/2014
Rating: 3 out of 5 stars

Better trucks that do not break down. U-Haul's Customer service, Savanna Kellerman was a life saver. She made sure another truck was available. She also offered movers to help out take my belonging out of the broken-down truck into my new truck.

JEFFREY A N. on 8/2/2014
Rating: 5 out of 5 stars

None - have used Westpoint Shell several times now. Always very pleased with the service and vehicles.

KIMBERLYNN T. on 7/31/2014
Rating: 4 out of 5 stars

As per my overall impression of this move and lack of UHaul's concern for safety, I will discourage all I know or meet to avoid Uhaul.

MADELINE H. on 7/30/2014
Rating: 1 out of 5 stars

I chose this drop off point for the 25 hour drop off. The uhaul representative was gone when I arrived around 10pm and only the shell attendant was there. He yelled at us for dropping off the uhaul. Made us move it twice and then when we went in to drop off the key refused to acknowledge us. After multiple requests for instruction on where to leave the key we were told to leave it on the desk. The next morning I received a call from uhaul asking where the truck is and I found it had not been checked back in. I explained the situation and the rep was understanding. I then received my bill where I was charged for an extra day. I attempted to dispute the charge but I was unable to have it reversed. I do not understand why 24 hour drop offs are available when they clearly do not function as 24 hours. I was immensely disappointed in the drop off location and as a result I do not plan to use uhaul again.

Steven L. on 7/30/2014
Rating: 3 out of 5 stars

Polite staff. Very popular place. busy, with good reason, they give good service.

Robert S. on 7/29/2014
Rating: 3 out of 5 stars

There was a mix up in the mix up in the rental but still got my car carrier and didn't have any problems.

David M. on 7/28/2014
Rating: 5 out of 5 stars

Overall experience was very good. Pickup and dropoff were convenient. U-Haul personnel were friendly and courteous.

EDWARD A. on 7/28/2014
Rating: 4 out of 5 stars

Exceptionally accommodating and friendly staff

James E. on 7/27/2014
Rating: 5 out of 5 stars

Overall, great service and positive experience.

BRUCE C. on 7/25/2014
Rating: 4 out of 5 stars

I believe U-Haul failed miserably in how I was treated in this rental arrangement. I originally rented my unit at Clements hardware in person, 0.5 miles from my home. The day before I receive a call telling me I can pick-up my unit at West End Shell, 15 miles from my home. When I call the 800 number to understand how this change occurred, I was told that's just the way it is, that is where you rental unit is located. I called Clements hardware and they were rude and said nothing could be done. The correct customer service approach would have been to bring the unit to Clements where I could pick it up and return it. Nothing could be further from any customer service rep. I was on my own. You want the unit, drive 15 miles both ways. Too bad you have a monopoly on rentals or I would never use you again.

Collin C. on 7/22/2014
Rating: 2 out of 5 stars

I waited 30 minutes to rent a trailer I used for 30 minutes. They were under-staffed and took forever to get a trailer that was pre-scheduled. I have rented from them/you before and they needed to re-enter my info into the system agian.

DANIEL O. on 7/17/2014
Rating: 2 out of 5 stars

Reserved a 4x8 trailer. Equipment was not inspected and serviceable when I arrived - the door hinge was 60% broken and only holding on by two remaining rivets. I accepted it only because I had no alternative. Shop should pre-inspect and ensure their equipment is safe and ready for the customer

Steven H. on 7/15/2014
Rating: 5 out of 5 stars

I had placed an online reservation #26066810 on 7/11. I received both a phone call and follow up email on 7/13 that the tow dolly would be available for pick up at the Edgewater Auto Service Center at 1 PM. When I arrived the gentleman stated "We ain't got no dolly" while sitting smoking his cigaret of which the room smelled horribly! I showed him the reservation which did not seem to make any impression. He did not look on the computer he got someone else from the back and they went out to the yard and said that the dolly's ratchets were broke but I could use it if I wanted to take the chance. They offered no further assistance other than to tell me to call the 1-800 # which I did. The person I spoke with was excellent and I was able to get the dolly within 30 min at another dealer (West Point Shell) with reservation #96731909. I would get someone to review this incident at Edgewater Auto Service and if it were me I would take the U-Haul dealership away from them. This was appalling to be treated this way and especially when I had a reservation and they offer no assistance and it seemed as though they would have let take the dolly as it was! My son who stayed in the store while I spoke to your representative on my cell phone outside, later told me that another person came from the shop area and looked my reservation up on the computer and noted that I did have a reservation but that the system was either down or unavailable. Just poor service from this location!! Will NEVER use this location again. Thank you

ELIZABETTH W. on 7/13/2014
Rating: 5 out of 5 stars

I made a reservation 3 weeks ahead of time. Nobody from uhaul called the day before to confirm so I called and confirmed. I went to my location to pick up and they said I was scheduled at a locAtion 40 miles away. They switched my location and I had to use a 14 instead of a 26 to move my house. Thanks uhaul. The man named Patel at west street shell uhaul said just call the location. Don't go through the main office. Lesson learned

Christopher K. on 7/12/2014
Rating: 4 out of 5 stars

two dollies