TIMOTHY W. on 3/1/2015
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Hard to find, congested parking, single attendant was on phone.
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NABIL E. on 3/1/2015
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Truck ignition was extremely tempramental, had to get the angle juuust right in order to start the truck. Got stuck for about 10 minutes before I could start it.
Also, trucks were overbooked and I had to wait over an hour past my scheduled reservation time to receive my truck.
Personnel at this location were fairly nice and got me set up with a smaller, cheaper truck when my original booking did not show up anywhere remotely near on time.
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DANELLE J. on 2/23/2015
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Everything was fine with the equipment, but the customer service was, without a doubt, the worst and the slowest that I've ever experienced from a U-Haul facility. With so many other U-Haul locations nearby, I will not be returning to this one.
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RON K. on 2/4/2015
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Very friendly and professional staff. Thank you!
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AMNEH A. on 2/2/2015
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Why the extra unecessary charges?
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Steve L. on 1/31/2015
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It was a good experience. Staff was very friendly. Just a little difficult to back the equipment out of the lot, but that's not really a big deal.
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JOHN G. on 1/29/2015
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Great experience! Thank you!
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Jenniffer W. on 1/27/2015
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Excellent customer service.
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Cathryn S. on 1/14/2015
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I rec'd a very dirty muddy and wet truck . I made due as my job depends on meeting a deadline however it was a mess! After renting from this location for years I was given $15 for this very poor experience. Lesson learned
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DWIGHT A. on 12/19/2014
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We come back to this location with many choices because of the people who run this location. They go out of their way to make us feel important and get what we need. Thanks
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Scott B. on 12/8/2014
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The location opened at 9am. Several customers were waiting outside the store when the employee pulled up at 9am on the dot. I am not questioning his punctuality; I am bringing to attention the idea that opening at 9 should really mean open and operational at 9am. Not turning the lights, heat, computers, etc. on at 9am and having your customers wait as much as 30 minutes to begin working through picking up their rental. In the end, this is lost time for uHaul and lost money. Other than that, solid rental experience.
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Kyle O. on 11/21/2014
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The area is extremely tight and difficult to maneuver with a large truck. Other than that there were no problems at all.
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Grannies B. on 11/19/2014
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Customer service
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ROBERT Z. on 11/17/2014
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Everything went very smoothly!
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ROBERT C. on 11/17/2014
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The 12 volt charger was not working - probably a fuse out. Only figure this out 100 miles into trip when need it.
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LISA E. on 11/13/2014
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1. The man who originally helped me gave me the wrong information to sign; it had someone else's name and info at the top, which I didn't notice until later. 2. While I was moving, a woman called and practically yelled at me, stating I didn't leave a credit card number, which I did. She was very rude, demanding I tell her what time I was going to return the truck. I said I rented the truck for 6 hours, and that's what it'd take. She was adversarial even when I tried to return the truck. 3. On the Uhaul info, it says they are open until 5 pm on Sundays. I tried to return the truck at 4:15 and they were closed; no one told me they closed at 4. I would not rent from this location again, because of too many mistakes and unprofessional behavior.
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Cory J. on 11/3/2014
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The owner is not a nice person at all. She complained the entire time and has an attitude with her customers. I would NEVER recommend this place and I will never rent from here again!
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