U-Haul Moving & Storage at Welland Ave

U-Haul Moving & Storage at Welland Ave

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Address

470 Welland Ave
Saint Catharines, ON L2M5V4

(905) 688-0343

(Btwn Bunting & Grantham)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Saint Catharines, ON at U-Haul Moving & Storage at Welland Ave

Moving to or from Saint Catharines, ON, L2M5V4? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Welland Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Saint Catharines, ON will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Welland Ave

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Saint Catharines, ON.

Cargo vans and pickup truck rentals in Saint Catharines, ON

U-Haul cargo van rentals and pickup trucks in Saint Catharines, ON are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Saint Catharines, ON, L2M5V4. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Saint Catharines, ON, reserve a van for your moving needs from U-Haul Moving & Storage at Welland Ave!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

TRACY S. on 8/31/2015
Rating: 4 out of 5 stars

customer service lacked significantly. staff was not friendly and instead rather grumpy. was very little eye contact with customers. One staff member was in such a rush to park the trucks he drove off with ours before we had been signed back in. all of the staff was very verbal in complaining about the Uscan units and how they don't work and that Head office monitors them for it but since the units don't work -its all just a waste of time. The only reason I'd recommend this place is because if there is a need for a truck etc - this is the largest depot for them close to my town.

TOM L. on 8/30/2015
Rating: 5 out of 5 stars

Include a dundle of bubble wrap with every large van rental.

NATASHA S. on 8/29/2015
Rating: 3 out of 5 stars

After booking a truck online, I'd sent an email a week later to make an amendment to my pick up time. A representative called back to inform me that my requests could be fulfilled, however the location changed. She confirmed this with me a few days before my scheduled pickup date, and assured me that a truck would be available for me at my requested time but in a different location, and that someone would call back to confirm. Unfortunately no such call was made. I arrived today (August 29th) at the agreed upon location, only to find out that the reservation was reverted back to the original place and time (unbeknownst to me), which was very inconvenient for me and the men who were being paid by the hour to move me. This could have been avoided. Suggestion for better written documentation and appropriate follow-up on reservations should be addressed to avoid any future confusion.

Scott B. on 8/27/2015
Rating: 5 out of 5 stars

I have rented from many U-Hail locations in the Niagara Region. Welland Ave. St. Catharines is the Best.

SWEENY D. on 8/24/2015
Rating: 4 out of 5 stars

The location should install high fences and keep their equipment locked up. The first truck we were given was vandalized and the second one worked fine. We also had to wait an hour in line (we reached the lcoation at 9am) to pick-up our truck. Maybe more than 2 store reps should handle customers.

Mike S. on 8/24/2015
Rating: 4 out of 5 stars

Customer service area needs to be a little more customer friendly as far as the line for service. Attendants were great. The line up area could be improved with less clutter, revised more towards customer experience and less focus on marketing.

sara p. on 8/24/2015
Rating: 3 out of 5 stars

Advertise what the U-Haul actually costs to rent it. You advertise $19.95 a day but once you add the insurance-$15, environmental fee-$1.00, distance charge-$1.11 per mile or $.69 km ($16.65) and tax($6.83) my actual bill was $59.43. This doesn't include making sure that the gas tank was topped up which it my case only cost a couple of dollars since I only had 15 miles on the truck. I don't think U-Haul should be charging for such low mileage. You should have a standard fee for longer distances but for shorter distances it should be free. I would have used the U-Haul again when I finish moving in a couple of weeks but not for the price you'll be charging.

MINH T. on 8/24/2015
Rating: 3 out of 5 stars

Staff should arrived before 9:00 am if customers were booked a 9:00 am, 5 customers were wait outside including the other staff. Did not actually picked up the truck until 9:30 am, time are sensitive for the movers as schedule were planned.

MICHAEL D. on 8/24/2015
Rating: 4 out of 5 stars

The trailer had something really wrong with it. It sounded and felt like it was going to yank the hitch off my vehicle.

JUSTIN C. on 8/23/2015
Rating: 4 out of 5 stars

The staff at this location were very friendly and helpful. They made up for the very bad experience I had calling the uhaul 1-800 number. They booked my storage unit in Buffalo instead of St. Catharines and I had to call back 3 times total to ensure everything was set correctly. They also insisted I would get the first month free of storage with my local move which I later found out at my location was incorrect. Instead I had to pay the full price. Very frustrating experience with the 1-800 line but the visit to the local uhaul location was great! I would highly recommend this location to others.

JANICE E. on 8/23/2015
Rating: 3 out of 5 stars

The staff need some training on customer service. I was half an hour late picking up the van and the guy who served me was rather surly about this.

flavia o. on 8/23/2015
Rating: 4 out of 5 stars

Please fill up the tank of vehicles prior to renting to next customer. This will make it easier when we replenish the gas used. I don't want to overfill but then if I under-fill the charge is at least double than that of a gas station. This is very frustrating since there are 4 gas stations within 1 minute from the U-haul location -- it wouldn't take much time for a staff to fill up the vehicle.

LESIA H. on 8/23/2015
Rating: 5 out of 5 stars

Great service.

SUZZANNE P. on 8/22/2015
Rating: 4 out of 5 stars

Great team!

Herb N. on 8/22/2015
Rating: 5 out of 5 stars

All the things you want to expect from a rental business are present at this location. Very good to excellent service.

RICHARD H. on 8/21/2015
Rating: 4 out of 5 stars

Well laid out area with adequate well marks area for everything. Very nicely organized and the staff are exceptional.

DESTA W. on 8/19/2015
Rating: 5 out of 5 stars

Excellent service and great prices, professional and very helpful staff.

Lynndsie C. on 8/17/2015
Rating: 3 out of 5 stars

Staff was friendly and courteous; rental equipment was ancient and in poor repair but it did the job we needed for the cheapest price

Rick M. on 8/16/2015
Rating: 4 out of 5 stars

problems with trailer wiring dirty connector. perhaps before the customer's vehicle is checked for a blown fuse etc. the connectors on the trailer should be checked. apparently it is the location's policy to check the vehicle first before the trailer. is this your policy? if it is that should be changed. my suggestion is to use the tester at the the vehicles point of connection first and if there is a problem there check the fuses. If not perhaps work their way along the connection wires on the trailer

Miriam M. on 8/16/2015
Rating: 5 out of 5 stars

As a first time renter I pleasantly surprised. The facility was clean and organized. Staff was friendly and professional and I was checked in and out quickly and efficiently. Very impressive. Thank you.

ROBERT M. on 8/14/2015
Rating: 4 out of 5 stars

No suggestions, service was great.

Christine M. on 8/12/2015
Rating: 4 out of 5 stars

Second time using this location. When we picked the van up the guy working just wanted us in and out, he was OK but I felt really rushed out of there. The return was really efficient and the girl was very good. Overall this location is great and the staff is great too.

ROBERT K. on 8/11/2015
Rating: 4 out of 5 stars

Better rates for out of town moving

JODY B. on 8/8/2015
Rating: 1 out of 5 stars

Staff confirmed a time change for our reservation, which was then reneged later that same morning (which was to be the day of our move). We lost access to our enclosed trailer therefore, and were left with the only option of having an open trailer which meant we had to absorb additional costs, such as purchasing a tarp and bungee cords to cover our items that were to be enclosed (in the enclosed trailer we had originally booked). We also ended up having to change our moving day to accommodate this staff error, as there were no trailers available the date we originally indicated. Staff refused to take accountability for their internal error and we were charged the rental cost in full, despite these multiple inconveniences. I spent over an hour on the phone to U-Haul in the States, attempting to rectify this over the phone, to no avail. Never would we return to do business with U-Haul period, and especially not at this particular location that completed ruined our experience with U-Haul.

Stephen R. on 8/7/2015
Rating: 5 out of 5 stars

Staff was fantastic and very helpful, I forgot my hitch at home and they accommodated me with a free rental instead of inconveniencing me by making me drive home to get mine. The car dolly was very loud driving on our city streets when it was loaded and unloaded which caused an unwanted amount of attention from passerbys. When doing the pre-registration over the phone I was not given an approximate total cost and was shocked to see how much it cost for just a car dolly, making it not worth renting again.