U-Haul of San Rafael

U-Haul of San Rafael

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Address

1205 Francisco Bl E
San Rafael, CA 94901

(415) 457-8400

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in San Rafael, CA at U-Haul of San Rafael

Moving to or from San Rafael, CA, 94901? Get FREE truck rental rate quotes at U-Haul of San Rafael. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in San Rafael, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of San Rafael

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Rafael, CA.

Cargo vans and pickup truck rentals in San Rafael, CA

U-Haul cargo van rentals and pickup trucks in San Rafael, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Rafael, CA, 94901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in San Rafael, CA, reserve a van for your moving needs from U-Haul of San Rafael!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

VICTORIA S. on 8/26/2014
Rating: 5 out of 5 stars

More counter people would be helpful. Some of the people are courteous and professional others are not. Perhaps some customer service training might be very helpful.

EMILY R. on 8/25/2014
Rating: 4 out of 5 stars

Friendly staff. Equipment clean, ready to go, easy to use. Only down-side is would have been nice to have more than 1 person working front desk on a Sunday morning to help expedite the line.

Wendy H. on 8/25/2014
Rating: 5 out of 5 stars

Customer Service was excellent. They went above & beyond to help me with my rental needs.

RICHARD P. on 8/24/2014
Rating: 5 out of 5 stars

I was actually very impressed how fast and organized this location was.

EDA K. on 8/24/2014
Rating: 3 out of 5 stars

There was a mix up with getting a dolly, which was an honest mistake. However, when I called about it twice, both times I was told that I would receive a call back shortly from the correct person, and neither time did that happen. I finally just went back to the store. That made the whole process take much longer.

DAVID D. on 8/24/2014
Rating: 4 out of 5 stars

Keep up the good work !

rein s. on 8/23/2014
Rating: 5 out of 5 stars

Always happy with Uhaul.

JASON Y. on 8/21/2014
Rating: 4 out of 5 stars

I had to pick up two Uboxes at this location. The only issue I had was that the representative that took the call at the uhaul customer service number (not the rental location) promised that my rental (trailer, pickup, and Ubox) would be ready within 30-40 minutes of my phone call. But when I got there the staff informed me that customer service rep promised too much in too little time. Subsequently I had to wait over an hour while they extracted the Uboxes from a warehouse down the street, hooked up the trailer, loaded the Ubox, etc. I do not believe the folks at the San Rafael location could have done anything better - the issue was customer service promising too much. I think what needs to happen is customer service should quote a reasonable time based on talking someone at the location, and then have the customer receive a confirmation call (or better yet, a text message) from the actual location saying "your Ubox and vehicle rental are ready" so there aren't any broken promises and wasted time. Easy fix: always call the location first to confirm that everything is in fact ready and waiting rather than take customer service's word for it.

Serita B. on 8/21/2014
Rating: 1 out of 5 stars

Not used to having issues and in the scheme of things not a huge deal, but; Customer service rep at check-in was quite abrupt/rude. No one went over the vehicle (14' truck ) with me, simply left keys in ignition running . There was a screw in right front tire and the transmission kept popping down to 3rd gear from "D" and getting stuck there. I fueled up the vehicle to within 1-2 'lines' of where it was when I picked it up and yet I was charged $70 (!!!!!!!) for fuel! I'm not even sure how that was possible. In the middle of move, working & school full-time each & so little time to deal with contesting, but will certainly be using a different rental company next time I move!

Tate H. on 8/21/2014
Rating: 5 out of 5 stars

I'll be back

evan l. on 8/21/2014
Rating: 3 out of 5 stars

We had to wait for approximately a half an hour or more for our vehicle. It seemed like they may have been understaffed.

PAUL R. on 8/20/2014
Rating: 5 out of 5 stars

Staff were very courteous and friendly. It was a pleasure to rent a van at this location.

peter h. on 8/20/2014
Rating: 3 out of 5 stars

Clean the outside so that the customer can inspect for damage Too many boxes and products blocking the entrance

JOHN U. on 8/20/2014
Rating: 1 out of 5 stars

I picked up the truck on saturday morning. There was only 1 person to help us. It took over an hour to serve us. I turned the truck in on sunday and they didn't check the truck in until wed… I had to call 4 times before they "found" the truck… This sucked!

JIM H. on 8/19/2014
Rating: 3 out of 5 stars

Pick up of vehicle took an hour - manager was vacation and store didn't appear to be adequately staffed

eric a. on 8/19/2014
Rating: 5 out of 5 stars

Bryan took excellent care of our needs

MARIANNA H. on 8/18/2014
Rating: 5 out of 5 stars

the guys that helped me was very good!

ERICA H. on 8/17/2014
Rating: 5 out of 5 stars

Everything was great !!! Staff was efficient , friendly, helpful ~ in and out quick like

MATT M. on 8/17/2014
Rating: 1 out of 5 stars

There was only one person working on a Saturday morning which is unacceptable. The employees were fine but I expect management to staff more people on a Saturday morning.

KENNAN B. on 8/17/2014
Rating: 3 out of 5 stars

We had an expensive guitar (15K) stolen when we were in the process of moving - most likely it was stolen by one or both of the workers we hired to help us move who were soliciting on your property. We understand that these are no U-Haul employees - therefore it is not the fault of U-Haul that this happened - however we will never hire similar type of workers again to assist us with anything.

Bill P. on 8/14/2014
Rating: 5 out of 5 stars

Absolutely superb service. First class in all aspects. Well done. Thank you!

ellen c. on 8/14/2014
Rating: 5 out of 5 stars

Truck was great and the employees, especially at return, were super helpful and friendly and made the check in and out process a breeze.

ROSIE E. on 8/12/2014
Rating: 5 out of 5 stars

It was flawless....

Jimmy P. on 8/12/2014
Rating: 5 out of 5 stars

A+++++

Harold M. on 8/11/2014
Rating: 3 out of 5 stars

Rent pickups to another drop off location