U-Haul of San Rafael

U-Haul of San Rafael

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Address

1205 Francisco Bl E
San Rafael, CA 94901

(415) 457-8400

Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • 24 hour dropoff

View Rentals

Moving Truck Rental in San Rafael, CA at U-Haul of San Rafael

Moving to or from San Rafael, CA, 94901? Get FREE truck rental rate quotes at U-Haul of San Rafael. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in San Rafael, CA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of San Rafael

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Rafael, CA.

Cargo vans and pickup truck rentals in San Rafael, CA

U-Haul cargo van rentals and pickup trucks in San Rafael, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Rafael, CA, 94901. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in San Rafael, CA, reserve a van for your moving needs from U-Haul of San Rafael!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

REZA G. on 9/19/2014
Rating: 3 out of 5 stars

Keep your word on pricing! Not charge more than what was quoted ! Get better people to work for you or pay them more! None of them looked or acted like they wanted to be there !! That's a Shame !!

MIA K. on 9/19/2014
Rating: 5 out of 5 stars

Customer service was excellent! The young man that assisted me was very knowledgeable and answered all my questions and concerns. Please hire more people like him!

MELANIE S. on 9/16/2014
Rating: 3 out of 5 stars

The truck rental was ok but the representative on the phone told me that there was 1st floor storage which was absolutely untrue. It was very inconvenient & ended up costing me extra miles & an extra day on the truck just to drive to the supposed 1st floor storage space which did not exist.

COLLEEN P. on 9/15/2014
Rating: 3 out of 5 stars

I don't like the billing system, where you have to estimate the miles you'll be driving. When we returned the van, we weren't charged for actual miles. I'm still not sure (three days later) what we actually paid for the rental.

Giselle K. on 9/14/2014
Rating: 3 out of 5 stars

The price is right, but this was the second time I rented a van recently and this one really stank of dog. I mean, wet filthy dog. I may not return to this location because it is just disgusting. Check out van from yesterday and tell me if I'm wrong.

AMANDA W. on 9/6/2014
Rating: 3 out of 5 stars

Upfront about renters responsibility for filling up the tank.....I had asked on 2 separate occasions "Ok all I'm paying for is the rental & mileage".....the gas responsibility was no big deal however it was never communicated at time of reservation

Robert C. on 9/6/2014
Rating: 3 out of 5 stars

I reserved a furniture dolly and one was not available when I picked up the truck. Please make sure that equipment that is requested and reserved is available. Also, the mileage rate for an in town move is ridiculous.

DON B. on 9/5/2014
Rating: 4 out of 5 stars

We had no air in one tire after we loaded trailer w our stuff. Called them and they sent someone over in one hour to replace whole tire. All went well next day as we drove to our new home. We brought it back twenty six hours early but no discount. Would have made us even happier! Thank u

MICHAEL H. on 9/5/2014
Rating: 3 out of 5 stars

Lacked the correct wrench to change the ball size.

JERRY B. on 9/4/2014
Rating: 1 out of 5 stars

This is an awful location. There are scary people lurking around the lot that come up to your window and scare the hell out of you. They try to give you the worst equipment available at first. After you check out the bald tires and lights that do not work, they then pick the next rolling pile of junk and make you take that. Ignoring decent equipment sitting right there in the lot! Be advised, go to a different company if possible! All that being said, the Santa Rosa location off Todd Ave. is even worse! Which hardly seems possible. The Roseville main location is great! Mathew Wood treats you decently and would never try to force a rolling piece of junk on you. Beware people!

JAMES T. on 9/1/2014
Rating: 3 out of 5 stars

Fix the POS system. it really slowed down the rental process as it was buggy at the time of pick up.

ERIC E. on 8/31/2014
Rating: 4 out of 5 stars

Delineate/designate customer parking more clearly. Professional counter staff - - nice.

ayse m. on 8/30/2014
Rating: 1 out of 5 stars

I helped move an elderly poor and handicapped person and at the end got an unexpected charge of 40% more in taxes and gas charges. Was not informed of these at the beginning! Wrong customer service. Very disappointed.

TATE H. on 8/28/2014
Rating: 5 out of 5 stars

Nothing. I'll be back

STEVEN B. on 8/28/2014
Rating: 2 out of 5 stars

It took far too long to obtain the rental. The site is understaffed and U-Haul's technology and forms are antiquated. Cheaper and more efficient rentals are available from a nearby location.

NANCY D. on 8/28/2014
Rating: 4 out of 5 stars

The GM was great to work with and very professional!

Ted L. on 8/27/2014
Rating: 3 out of 5 stars

I returned the truck on the EXACT fuel setting as when I rented it - we only traveled 27 TOTAL miles - I put 2.5 gal of fuel in the Truck prior to my return - have the receipt When I received the email receipt I was charged for 5.3 gals of fuel !!!! $29.15 - after I had put 2.5 ....that would indicate the truck burned 7.8 gal of gas to go 27 miles Very Disappointed in this blatant attempt to garner additional rental revenue and am Disputing this charge TL

VICTORIA S. on 8/26/2014
Rating: 5 out of 5 stars

More counter people would be helpful. Some of the people are courteous and professional others are not. Perhaps some customer service training might be very helpful.

EMILY R. on 8/25/2014
Rating: 4 out of 5 stars

Friendly staff. Equipment clean, ready to go, easy to use. Only down-side is would have been nice to have more than 1 person working front desk on a Sunday morning to help expedite the line.

Wendy H. on 8/25/2014
Rating: 5 out of 5 stars

Customer Service was excellent. They went above & beyond to help me with my rental needs.

RICHARD P. on 8/24/2014
Rating: 5 out of 5 stars

I was actually very impressed how fast and organized this location was.

EDA K. on 8/24/2014
Rating: 3 out of 5 stars

There was a mix up with getting a dolly, which was an honest mistake. However, when I called about it twice, both times I was told that I would receive a call back shortly from the correct person, and neither time did that happen. I finally just went back to the store. That made the whole process take much longer.

DAVID D. on 8/24/2014
Rating: 4 out of 5 stars

Keep up the good work !

rein s. on 8/23/2014
Rating: 5 out of 5 stars

Always happy with Uhaul.

JASON Y. on 8/21/2014
Rating: 4 out of 5 stars

I had to pick up two Uboxes at this location. The only issue I had was that the representative that took the call at the uhaul customer service number (not the rental location) promised that my rental (trailer, pickup, and Ubox) would be ready within 30-40 minutes of my phone call. But when I got there the staff informed me that customer service rep promised too much in too little time. Subsequently I had to wait over an hour while they extracted the Uboxes from a warehouse down the street, hooked up the trailer, loaded the Ubox, etc. I do not believe the folks at the San Rafael location could have done anything better - the issue was customer service promising too much. I think what needs to happen is customer service should quote a reasonable time based on talking someone at the location, and then have the customer receive a confirmation call (or better yet, a text message) from the actual location saying "your Ubox and vehicle rental are ready" so there aren't any broken promises and wasted time. Easy fix: always call the location first to confirm that everything is in fact ready and waiting rather than take customer service's word for it.