This review is not re the pick up location. It is regarding uhaul, the company. You take my reservation. After hitring the men to help load, I go to pick up my reservation. The gal at the location tells me they cannot fill my order. She gives me the phone number to call uhaul. She did say, “someone should have called you.” I have to drive (a friend must drive me) 60 miles to pick up the truck so I have to put gas in her car for the favor. I reschedule the hired men for tomorrow morning. The location of the truck does not have the auto transport so I have to drive an atonal 85 miles to pick it up. My extra driving miles for gasoline are 170 extra miles and gas before I even get started on my trip. When I drop off the vehicle you have the nerve to charge me 21 miles “extra” Refund my gas and time for the horrible customer service and experience with your company. You need some serious competition.
Connie J
Fernandez Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pittsburg, KS 66762
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Go to a completely different location.
SHAWNA MOwner came in early to accommodate my travel.
RICK CEverything was great.
SANDRA CQuick friendly service very easy process
RICHARD G