Customer Reviews for Abes Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Abes Mart
Abes Mart was very responsive and helped me get a truck quickly and easily.
When reserving the moving truck I also reserved an appliance dolly w/strap. This was not available at the pick up location. I had to call U-Haul the day of the move and locate one at another location. This was a bit frustrating.
very quick service and easy to make transaction. very good rental.
Be sure that when location pickups are changed the customer is fully aware of that. I changed my reservation date but not the location. It was done without my knowledge and when I arrived to Marshall St Winston Salem, NC to my disappointment I was told there was no truck available for me and that I needed to go to another location which is approx 20 miles away. The general manager was not helpful and actually rude.
They didn't have the appliance dolly that I requested so they substituted a utility dolly. Not really the right tool for the job, but it's done now.
There was no U Haul representative available when I dropped off the trailer but the clerk inside the store told me to find a good spot and drop it off. I am glad for the trust in me returning the trailer without a U Haul representative available,
Good Customer Service
Great experience. This location was not the one chosen by me when I made the reservation, but after a great experience, I would definitely make it my first choice in the future.