Customer Reviews for Advantage Mini Stg
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Advantage Mini Stg
I was in a bit of a rush as I had just found out one day prior that my job was being transferred the next day. I reserved a van. I arrived early to pick up but took a little longer to get paperwork done then I had hoped, I a hurry I got in the van ad drove to loading location, while in route had to endure an aweful urine smell coming from some where. installed a vent clip so I as to deal with the situation while getting my things moved. asked others what they thought and they said it smelled like an animal urine smell to them. when returning the van the next day.. Early, I notified the same lady who rented it to me, and she apoloigized and added that she had not noticed it when she checked it to make sure it was in ready condition to be rented... But also admitted it was possible that a homeless person may have used it for a place to stay. I was not even offered any kind of understanding other then a half hearted apology. I will NOT recommend this rental place to anyone I speak to as they do not care as much about those rentals being in RUE ready condition after a possible homeless person has made a temporary home in side.
Make sure the gas tanks are at a full level. It is a pain to have to try and fill the tank back up to the level it was at and then get it back to the drop off. I should'nt have to give your company gas to make sure I'm not overcharged.
Could not get the size truck I needed which was a 26. I had to rent a 20 ft and then a 10 which cost me twice as much. And I still did not get all my furniture. I have to make another trip tomorrow. I will not use U haul. The lady at advantage tried to get me what I needed but could not find it. Then I return the rentals in San Antonio and they have trucks parked every where. It not only cost me twice as much but I have to make another trip more gas, another rental loose another day and more money I for one will not use u haul again and I have used u haul every time I have moved. I will spread the word go some where else. I do not expect to here from you all but if I just keep one person from being another victim maybe they stop one and it continue it will be big.