Customer Reviews for All Canadian Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Canadian Self Storage
Very good service. Service person was competent and courteous. Good price, excellent return process.
Wait time to pick up the vehicle was about 40minutes but the staff were polite and helpful.
I was able to pick up the truck earlier than scheduled which made my day so much easier.
When we went to drop the truck off the place was closed almost a half hour early, the lot was full and there was no where to leave the truck. This was a very stressful experience.
Exellent custumer service , :)
Diana and Annissa were Fantastic!!!
I had the reservation for 5:15pm. The Rep. kept me waiting because he was answering the calls so I finally got the truck around6:15pm. The truck was not clean as well. I would not recommed this location to rent trucks.
Excellent service received from all who dealt w/ me in a very professional & friendly manner. The assistant manager, Annissa Rodriguez, was particularly impressive in her customer service skills. She deserves a special bonus! I will definitely be returning to this location, even though it is not the closest to my home.
Store was closed when I arrived, and when I spoke to a manager the following day, she assured me they were open until 6, meanwhile at 5:30 myself and another customer arrived to lock doors. I was charged an extra day for being an hour late, keep in mind we had a snow storm, and was told had I come in regular buisness hours they could have done something for me. Had the company been open regular buisness hours and not lied to me saying they were, maybe I would use Uhaul again. I'm going with a no.
Clean Facility, Friendly Staff
nothing, the customer service were excellent , I would recommend this location to everybody
There is nothing need to improve. everything was excellent specially the receptionist !!!!!
I had a wonderful experience renting a U-Haul through All Canadian Self Storage. The staff were extremely friendly, helpful, and very clear as to the contract and charges. They even gave me cookie when I dropped off the vehicle.
I can't praise this company or the experience enough, and will definitely recommend them to friends.
Please display the contact number outside so that we can call.
This is the second time I rent from this place and the girl at the counter was very cheering and helpful
I thank her for her attitude
I think you have complete service.
Maybe deals on rentals after a certain amount of rentals such as a 1.2, free
Diana and Alex really know there stuff! They were really helpful!
Got accused of not returning a dolly when it was not in the truck in the first place.
Two phone numbers were required as per uhaul policy otherwise I would be denied service. I am new to Canada and dont have any friends or family here. I gave my one and only primary number in canada including my email address and paid by credit card but still was not enough. I call uhaul head office still w/ no customer satisfaction. I do not recomend the use of this company as per no customer satisfaction and rediculous policies!
I moved to Barrie on December 17,2013. Uhaul was aware of the move location. The truck had no winter tires so the driving in Barrie was dangerous. The truck slipped on the roads and got stuck on a parking lot. I suggest adding winter tires to your trucks when driving in Barrie. Its safer for customers.
Very friendly staff and excellent customer service.
Open 7 am will be the best for trades people like me.
The problem was not the location, they did good. I did not receive what I had reserved and paid in advance. I booked a 10' truck and when get the place (186 Mulock Ave) the girl told me that my truck was not available. After 20 min, she booked another truck for me that had to pick up at Weston Rd. They rented me a bigger truck and did not have any trouble with the employers. The problem is that that truck did not fit into the building's doors (I knew it in advance, but had no choice) and spent the whole night moving. When I asked the person in Weston, he told me that I should be thankful instead, as the time of the year is so busy". I really did not get what I booked, and that, brought me a lot of problems. Please let me know how is the process to get my $50 for not receiving what I reserved.
Looking forward to hearing form you.
Original contract Number 22926601
Given contract Number 87254731
The individuals working were wonderful, and the truck worked perfectly. Would recommend this location to friends.
Diana and Annisse were really helpful and friendly.
No comments - friendly and helpful customer service was provider. We would definitely use this location again in the future for vehicle rental.