Customer did not leave a comment.
Ibrahima D.
Customer Reviews for American Self Storage Of Gahanna
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rent at three from the area. Vehicles clean inside. A few minutes late but well before her next reservation. She seemed quite agitated no friendly disposition. She said she is preconceived as a Karen (not friendly to folks of color) I guess to put me on notice. It's a shame people are not understanding of uhaul needs. I am a good regular user of uhaul and returned the vehicle fully fueled.
Robinetta W.The person left me when I asked her to stay to help with the pick up process but she left for 5 hours
Dominic A.Map apps do not get you there. Speak to the office and get directions!
David C.The lady working there has great customer service very helpful and professional
Marc M.After hours web site down so I had to use the 1-800 number. No sign for key drop off or where to leave truck. Tried calling the next day multiple times, no answer. Called 1-800 number again they couldn't reach store either. Finally went back to store so I could get a receipt.
JOHN C.Truck was clean and the checkout process was easy. Would recommend this place to all.
Shawn R.Thanks for everything..👍
ROLAND P.No one was available at the drop off location although it was within normal business hours.
Sue S.