Customer Reviews for Everett Secure
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Everett Secure
Customer service was great!
Matt was great and took care of everything for us.
Lacking quality customer service. As a business owner for over 17 years I found it appalling how I was spoke to. I will go further to another location in Everett where the service is excellent next time.
Was close, friendly service and very helpful with explaining all the costs and requirements of renting the truck!
They called a day after we dropped off the truck and said we dropped off the truck at the wrong location and that we needed to come back and move it to the right location. But we were called and told to bring it to that location. It was really inconvenient to move it to that location too because it was far away from our house.
I reserved a u-haul and 20 furniture pads online. When I arrived to pick up the u-haul truck, there were no furniture pads available--only the ones that were already in the truck (5). Disappointing. We had to scrounge to find blankets and towels to protect our furniture. Other than that, I was pleased with the service, the truck was decent, the staff was friendly.
We are regular customers at this location and are treated accordingly
I was not informed until I went to pick up my uhaul truck that this location would not accept cash for my rental. If all rentals have to be on a debit/credit card it should say so when you place the order for the truck.
Location is super clean. Staff is very helpful.
We were very pleased with the ease of renting this truck. Thank you. From Bob & Gloria
I haven`t used it yet...but I`ve used it before in the past and was satisfied with the 24 hour access usage....which is why I wanted to use it again
VERY DISAPPOINTED SINCE I CANT LEAVE A REVIEW U CAN CALL ME NEVER AGAIN WILL USE UHAUL
It could have gone faster.
The location is very clean and looks safe. Camera`s every where and fully gated. Dee that handled my move in was great... above and beond. Thank you! Only issue was lighting at night.