Customer Reviews for Hans Valero
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hans Valero
Being a combination U-Haul and Gas Station/Convenience store makes the service suffer.
Only one employee handling both on a busy Saturday caused long wait times for U-Haul renters and other customers.
The location was very accommodating when I phoned them to let them know that I was running late and would need the truck for one more hour.
Have a before / after hours drop box for the keys.
The clerk was 15 mins late and I got a late start had to add extra time to make up for it
Always very pleasant individuals to interact with at this location.
This place is great! The person that helped me was nice and the process was quick.
Everything was fine. The total amount on my receipt is for $88.94, but the charge on my bank statement is $25.59 over, I believe this is a hold, so I'll be glad to have that back as soon as possible.
Very helpful customer service! Would definitely get a uhaul here again.
Very good customer service, did not take long, attended was very knowledgeable and ready to help.
professionalism, cleaning out Uhual prior to pick-up, going through all steps of pick-p process instead of hurrying through it and sending customer on their way.
Everything worked out great!
Very polite and courteous