Customer Reviews for Hans Valero
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hans Valero
Very pleasant environment created by employees
HORRIBLE HORRIBLE HORRIBLE SERVICE. The worst I've ever had with uhaul
Very helpful staff really appreciate the help I was given
The worst U-HAUL rental experience, driving the truck felt like the wheels was going to come off, shake at normal speed, on return I have to remove the pads from the truck and bring back in the gas station never have to do that in the past with UHAUL. Will never use that location for my future rental.
Fix your equipment. Tailgate plastic was loose and slipped on it. Luckily I did not hurt myself or you would have a lawsuit on your hands.
Let people know that you pick up the trucks at the gas station and nit the uhaul building.
Forgot to use my AARP card for discount !!! The folks that worked the site were superb and friendly and clean - as was the pickup location. I WOULD like that Helper phone# or web site to schedule a 2 man team to load the truck again in December 26th :) A good experience and satisfied.
We thought we were supposed to drop off at a different location but the gentleman came out and knew me by name. Heb said he owned both and we could drop off there also.