Customer Reviews for Istorage Halls Mill
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Istorage Halls Mill
Make access to my unit 24/7 instead of present times
The one woman worker read the gas gauge as 1/8th of a tank, when I returned it. I had stopped just a mile earlier and added $6.00 more gasoline to bring it to 3/8th of a tank. There were 5 characters: E (for empty), a line for 1/4, a line for 1/2, a line for 3/4, then F (for full). She was adamant that the reading between 1/4th and 1/2 was ONE-EIGHTH (1/8) and consequently charged me an extra $71.00 for fuel. Had to get her supervisor on the phone to teach her that simple math fraction. Amazing! She was not happy with my persistence that 3/8 was the actual reading.
You should ask for a review of uHaul company and not just of the locations.
U Haul charged me 60 dollars extra for returning the truck 90 minutes late. Thus is a poor business practice. I will try my best NOT to use UHaul again. If you care about these comments you will contact me and hear my experience first hand.
Had to hook up trailer by myself. Lady did not offer help or to find help. I am 100% disabled combat vet recovering from surgery and exceeded my limits to do the employee job.