Customer Reviews for Istorage Halls Mill
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Istorage Halls Mill
The lady handling the transition was not knowledgeable at all. Told he I wanted the 14.00 insurance and she tells me they don't offer that on this truck. I say yes ma'am the do and she say no they don't. I tell her I have rented this same size truck regularly for sometimes now n I get it every time. So I wasn't going to keep arguing with her over it. Once she got the the part about insurance low n behold y'all offer the 14.00 insurance!!!
Nothing.Everything went as well as possible at check out. The truck functioned well.
Excess mileage was accumulated due to uhaul drop off locations.
The attendant was awful. She tried to overcharge me. I had to call customer service. They were extremely helpful. They could not understand why the attendant had tried to overcharge me. I would not use this location again.
I reserved for 1:00pm. I didn't pick up until 3:30pm. On the return I was charged an extra day based on my reservation time. I don't think that's fair, sometimes unforeseen circumstances arises. And why isn't there any leway with return times? A whole day extra charge especially when there's a chance of no other pending rentals.