Customer Reviews for LWM
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of LWM
If you can pick your rental up at a location that is purely u-haul not combined with another business that way you won't be competing for service
The man in charge was rude.
They made sure that we the best truck on the lot.
Will not be renting a car trailer from you agian. I haul as a company need to look at their rates. I paid over 500 dollars for a car hauler for one day.
Location was fine. The wording for the Emergency Parking Brake RELEASE in the 14' truck was hard to find under the steering wheel on the left. The text is the same color gray as the dash. It would be good to add a label since it took me many looks to find it.
I was hooked up and on my way in 15 minutes. U Haul's reservation system worked perfectly for me. I drove from my home in Indiana to Oklahoma to rent a trailer to bring my grand son's posessions home from college in Oklahoma.
Only thing was radio didn't work
Check the trucks. The doors leaked air and sounded like they were open even though they were both shut.
The truck was hard to drive when loaded. it road walked a lot.
The equipment drop off area has a slight incline. When I disconnected the trailer it began to roll across the parking lot. A friend was able to find a piece of wood to place behind the wheels to keep it from rolling.