Customer Reviews for Marconi Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Marconi Self Storage
The customer service was terrible. I normally don't comment on these sites, but when I went to return the truck, early, by almost two full hours, the guy running your office was going in to the building with his lunch at noon. He closed the office for 2 solid hours, which meant that I had to leave the truck there, go home and return two hours later in order to finish my business. I've never heard of a 2 hour lunch in my life at his job level before! It inconvenienced me and cost me time and money in gas for my car in travel and there was no apology from the gentleman behind the counter.
I had a wonderful experience at this location and if I need to rent a van or truck in the future, I will definitely use the Marconi Store.
Add a spot in your software for a 3rd driver
The exact vehicle we reserved was ready when we arrived, and when we dropped it off after-hours the process was easy and accurately recorded.
Easy transaction. Great experience. Thank you.
I reserved furniture blankets and a furniture dollie. They were not in the van when we picked it up and we had to return to get them. If items like this are reserved, they should already be in the van and ready to go.