Customer Reviews for Marshall Gulf
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Marshall Gulf
Owner was gracious, flexible, and thorough. Small operation, but very efficiently run.
Marshall Gulf is at 815 State Hwy 35 N., Port LaVaca ,Texas.
Marshall Gulf U-Haul, is at 915A State Hwy 35N.
915A is the Parking Lot for 915 State Hwy 35N.
"China Inn Restaurant".Posted telephone numbers for owner are not the same as for " Marshall Gulf".
Office is an 8x12' Garden shed....
Owner, when located, couldn't come down because of recent surgery...Same excuse given to another on customer reviews July 21st or so.
This reflects badly on U-Haul. No number posted for Marshall Gulf, by the way. Very shoddy.
Ps. After two days loading; Driving ; Unloading...
Then the difficulty of dropping off the trailer; This 67-year old talked ugly to a few people who didn't
deserve it...For which I have some apologizing to do.
That frosts my nanny worst of all.
Find a better franchizee would be my advise. U-Haul is a business- Not a hobby.
Captain R.M. Dudley
you get free advice on political matters as well. no problems.
The Lady who took care of us when we picked up u haul gave Excellent customer service Thank You .
Not have them wait two hours for the truck to show up
Clean, but not inviting. Personnel worked out of a storage shed and was more interested in discussing politics than taking care of her customer.
I think everything is good
Under the circumstances this was an ok site. The manager was in the hospital so no one was able to walk the truck with me. Over all the lady was polite and helpful.
The lady that rented the unit was prompt, efficient and pleasant.
UHAUL website very poorly represents actual UHAUL location. If I had not called the location ahead of time, the truck may not have been ready. Next time will not use website.
Very helpful and friendly...she got us checked in and out quickly. Overall very satisfied with our UHaul experience.
It's hard to find the small office in the back. It would be better if there is a sign which can direct customers to the office.