Customer Reviews for Myers Rental Equip
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Myers Rental Equip
Renting a van from this location was very pleasant and stress free. Staff was super friendly. I would definitely recommend it to my friends.
Lady at work the counter was great and service was quick and friendly. Nice experience!
Truck was great. The lady working there (who I heard was the owner) was rude and not helpful. There was no inspection of the vehicle before I was supposed to leave but before I did I checked the gas gauge against the paper she had given me and discovered the tank was at 3/8th full and no 5/8th like the sheet said. I went back inside and was told to hold on in a snappy voice. After waiting 5 more minutes she came outside and looked (with a ton of attitude). It took 10 minutes of me and my friend trying to show her the tank was at 3/8th and not 5/8th, during which time she basucally called me stupid. She told me to just mark it myself and it would be ok. I have the charge pending now that seems like it accurately reflects rental+insurance+miles but no charge for gas yet. Overall the business itself was not pleasant, the staff was not helpful but the new van was great.
This rental was a series of events carefully timed.
All went perfectly.
Very friendly and quick and easy.
Very convenient, and very friendly, helpful staff.
Charged a bogus $20 cleaning fee. I believe a leaf blew into the cab of the truck while it was parked. Ridiculous. I will never use uhaul again. This place is a scam.
They were very nice at this location no complaints at all
I was not told I had limited miles until I dropped the vehicle off and was charged extra.
Needs better communication. When I arrived the agent could not find my information in the computer and I had reserved online and spoken to a representative on the phone confirming my reservation. My pick up location was changed to a location that was very far from where I lived and this caused a huge inconvenience for me and my family.
Just dropped off at this location, it was after hours?
This was absolutely the work U-Haul experience I have ever had and rent multiple times every year. The location messed up my rental in every way that you could mess one up. I rented the truck on June 20th, upon leaving the location I noticed that the gas and the mileage noted on my contract did not match so I immediately pulled over and contacted the location with my concerns and was told "don't worry about I trust you." Being as cautious as I am I took a picture of the actual mileage and fuel level on my phone as a CYA. I returned the truck the same day to the same location that I rented it from on June 20th. I called the next morning again CYA to confirm the truck was returned and all was well and was told "everything is fine" although the charge on my CC was still pending which did not concern the location. 2 days later the charge was still pending so I called again and was told "everything is fine". I then get an e-mail from U-Haul recovery on July 3rd demanding the truck or payment for the truck so I immediately called to address the situation. The owner of the location REFUSED to speak with me at this time and told recovery to have me report the vehicle stolen. U-Haul recovery was very helpful and after some investigation discovered that the vehicle that I had actually rented had in fact been returned and rented 7 times since my initial rental and the date the demand was sent. My contract was wrong all the way around down to the actual truck that I rented. The charge on my CC is still pending as of today July 6th with a completely different amount than what my original contract showed. This location is shady to say the least and I feel like they were trying to take advantage of someone and just happened to be me. DO NOT RENT from this location you just might end up with a stolen vehicle in your name. Worst experience EVER!
Make sure the lady that is working, IS WORKING. She is so nice, helpful and informed about the equipment.
Not a thing..my first experience was great ...
Nothing. The lady at the front desk was very nice and it was a great experience to rent from this Uhaul.
Very friendly team. Thank you.
Favorite location, great service
Advertised cost of renting van are misleading. $19.95 rental charge is doubled in the fine print.
Always fast and friendly.