Customer Reviews for Myers Rental Equip
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Myers Rental Equip
Tell the customers that 10' trucks do not have a ramp. How are we supposed to know that? It caused us some problems.
Also, when I called to make the reservation they said mileage would be 79 cents/mile. At the location they said mileage would be 99 cents/mile. I haven't looked at the ticket yet? How much was I charged? And if I was charged 99 cents/mile you ought to refund the difference.
Not only was I given the wrong vehicle to begin with they gave me a Van and A 10" truck I specifically told them would NOT fit into my apt. Complex parking area . They could not accommodate me . On top of all this . They charged me saying I went 30 Miles when I live 1 mile away from the haul center as well as me moving ACROSS the street from my old apt. To my current apt . It I will be calling Uhual to see what can be done !
The customer service at Meyers was over the top. Nicest people I've dealt with in a while. Pick up and drop off were made extremely convenient. Highly recommend this location.
Good service and friendly people!
There is nothing that can be improved at this location. Pam gave us the best service I have ever received from a UHaul facility. I have used UHaul at many different locations in the Denver Metro area, I will always remember Pam for the level of service she provided us. Anytime someone mentions UHaul I will remember Pam's face and how wonderful she treated us, she is an asset to the UHaul brand.
Keep your reservations instead of just taking them. My original pick up time was completely opposite of what I reserved. I had to switch the pickup location and it ended up costing me an extra 50 dollars in gas money for the truck. I never received any kind of confirmation the day before the move as promised either. If I didn't do the due diligence myself my move would have been completely screwed.
Great Denver location, reliable and clean trucks, highly recommend.
Pam was so accommodating. I checked with her two weeks before my travel adventure would take place. She reassured me that she would be willing to assist me when I was ready to drop the trailer off. I called the morning of and she told me where to go. Her crew helped me get it in the area for them to remove the trailer. Pam went over and above to assist me and to give me a peace of mind. You are awesome, Pam. I will come see you if I ever need your services again!
The worker installed the trailer ball wrong!!!!!!!!!!!
I brought a new unopened trailer ball which I bought from a U-haul dealer to be installed at the time I picked
the trailer. This worker did not use the hardware that came with the trailer and installed it on my truck without using the lock washer that came in the package. lucky for your company I checked the trailer and hitch before traveling. What kind of #$&@!
instals a trailor hitch without the lock washer?
Super nice and friendly staff. Wanted to rent there again later in the week but they weren't available. Would recommend them to anyone!! Really personable staff!!!!
There is nothing! These guys were AWESOME!
The payment number needed to close out the job with the movers caused an annoying hassle. We didn't have internet set up at the new address and don't have smart phones so we couldn't get the number to pay and let them leave. I couldn't believe that this was not something that someone on the phone was able to help us with. The movers were great but I felt bad that they had to stick around for an extra half an hour while we sorted things out.
I enjoyed the experience with the local proprietor and staff. They are warm, recepetive and professional in their conduct. I was a bit harried because of a late start, and was afraid the reservation had passed; but the receptionist calmly and quickly served my needs. The check-out and check-in on return were equally as pleasant. I will return to this location whenever I have a need for rental equipment in the downtown Denver area!
Myers Rental was great!! Best customer service ever!!
Great service! We have rented several u-haul trucks in the last 5 years and have not always received good customer service. This location provided was wonderful, the staff friendly and professional with great customer service. I will rent from this location in the future!
The lady who runs this location is wonderful!!!!! She's very helpful, friendly and personable. I will definitely go back to her the next time I have to move and will refer friends to Myers Rental Equipment.
This was, by far, the best U-Haul experience I've ever had. The pickup was extremely organized, as well as thd drop off instructions. Highly recommend!