Customer Reviews for Nationwide General Rental
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Nationwide General Rental
The rental location was not the issue. They were very friendly and polite in Elkins, WV. Our problem is that they changed our location about 12 hours prior to getting the truck. Adding an hour each way to the pick up location. They did not have a furniture dolly, so we had to go to another location. It was a nightmare and added a good 3 hours on to our moving day.
Everything was great, They go above and beyond to help you, thanks guys
There was confusion over how to enter transaction into computer. Checkin took 40 minutes. Truck was dirty. They did not go over the price with me which (my own fault for not carefully examining the invoice) was astronomical compred to the price i paid moving to that city 10 months prior. I paid $518 to rent a truck from wv to va. Utterly ludicrous. Staff was friendly and charming. Unfortunately that is tarnished by the incredibly absurd price I was charged and the fact they did not go over pricing with me. It is my
Own fault for not being more careful before hopping into a truck.