Customer Reviews for Quality Muffler & Brake LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Quality Muffler & Brake LLC
The uhaul was great. The location, I would never recommend it to anyone.
Calling the Uhaul Customer Service 800 number was helpful but I recommend additional training to the personnel whom Uhaul forwards customers to, to return the vehicle, an AT and additional equipments. They seem to be unaware on how to use the Uhaul application to determine that the Uhaul 800 service notified them that a customer will be dropping a vehicle, an AT and additional equipments. An improvement to the handoff between the Uhaul 800 service and the drop-off location would be very helpful. It would also be helpful at the beginning of the contract, to know that early returns do not constitute prorated refunds. I did not know this and had failed to ask Uhaul when I picked up the vehicle and equipment, it would have been helpful to have been told.
This guy was so helpful and awesome to deal with. Highly recommended!!!
All cars and trailers were dirty on the outside, equipment was clean on the inside. The trailer tire eventually blew out, so make sure the tires can handle the trip, or include a spare/donut for single axle trailers. The personnel here were great and got me on my way.
lot is difficult to move around in
The trailer lights did not function properly. Only the blinker and stop lights work so I had to drive with flashers the whole time.
It was smelly and extremely hard to get the truck out of. I would not go back there.
Easy process. Van was clean; low miles. Dropped off after hours, but received settled bill via e-mail very fast once business re-opened. The best rate guarentee proved advantageous... didn't wind up costing as much as I thought it was going to. Van had great performance and cruise control which helped since I drove 615 miles in 2 days.
Horrible service, I want my money back
This location is awesome and they were very helpful.
It was very difficult to get in to the location with the big truck.
We appreciated that our paperwork was already all printed out before we came; this sped up the process.
We delivered our truck after driving 800 miles in the snow late a night and left the key and contract in the mail box. But the office called the next morning and complained we left 3 bottle caps and a couple of grapes in the cab, and that we didn't fold our blankets. The we were asked to return and fold the blankets. Pretty petty complaints if you ask me. The interior of the cab and the truck were left clean other than the above mentioned items.
I never used the blankets in the bag nor the dolly and I got charged for it.