Customer Reviews for Sems Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sems Store
It took over an hour to even get the U-Haul. It shouldn't take that long and then on top of that it was a creepy and scary part of town that I didn't even want to be in. Everything that we were told over the phone we had to explain to the guy at the counter and he had to call the U-Haul 1(800) number 3 times to get our order right. I was already having a rough day and the guy behind the counter was very nice to us none-the-less but it being at a hole-in-the wall gas station made it uninviting and he was trying to help everyone else while he tried to help us. It was a very unorganized process that was both stressful and exhausting. He only knew of what was on the computer screen. I was very displeased with our U-Haul experience upon pick up.
Seems needs better signage for u-haul. We could'tt find place w/out correct signage. Had to stop and ask.
Bought trailer back next day and was charged for two