Customer Reviews for Shop on Germanton
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Shop on Germanton
The young lady greeted me as I pulled in and treated us like a friend
This location was wonderful...however I was originally supposed to pick up the truck at:
THE BUILDING VILLAGE
4180 N PATTERSON AVE
WINSTON-SALEM, NC 27105
I was dropped off there by a taxi, only to find a note on the door to call Chastity, who told me that she did not come to work that day because her overtime had not been approved. I had to walk over a half mile dragging a huge suitcase to the Shop on Germanton to pick up a truck. Extremely unsafe and disappointing.
I was not shown the truck before getting it and after I had left the shop I noticed that the gas was a quarter of a tank less than what it was said to have.
Very good. The attendant was very knowledgeable and helped us through the process. The truck ran well and was easy to drive and back. A good experience all together. Would use again if needed.
Nothing everything was perfect
I can't think of anything can be improved. The two customer service employees were excellent.
First location at abes mart in rural hall didn't have my truck, so a representative rescheduled me to Jackson Oil in Winston-Salem. Jackson Oil didn't have my truck and said their rental computer had been down for a week. Had to go to a 3rd location on Germanton Rd in Winston-Salem to get my truck!
The people were nice. However, your advertising is misleading. You don't just charge $19.95 + tax. You charge .59 or .99 a mile and then we still have to put gas in. If I had known this prior to coming, I would have shopped around for a better deal. Next time I will and I will suggest friends to do the same. Thanks