Shop on Germanton (U-Haul Neighborhood Dealer)

Shop on Germanton (U-Haul Neighborhood Dealer)

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Address

5270 Germanton Rd
Winston-Salem, NC 27105

(336) 283-0624

Driving directions

View website

Details

Standard Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed

Features  

  • 24 hour dropoff

View Rentals

Customer Reviews for Shop on Germanton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shop on Germanton

Overall rating: 4 out of 5 stars

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JOHN C. on 8/25/2015
Rating: 3 out of 5 stars

experiance ok, considering had to travle an extra 20 to 25 miles ftrom where original location in kernnersville I reserved the truck

BRYAN S. on 8/22/2015
Rating: 3 out of 5 stars

I will never use uhaul again my reservation was for 930 am. I was renting truck to move a hot tub. I had friends waiting on me. When I got there they said uhaul had moved my reservation to 445 pm. What the heck didn't even bother asking me first. They would have held me to my time commitment I had to go to another location and pick up a bigger truck. Oh the response was; they will give you the same price. I didn't need a bigger truck. Never mind my inconvenience and the fact I had people waiting on me. Horrible service don't bother with uhaul. The attendant said uhaul does that all the time. Not acceptable. Done with them. Oh did I mention done with uhaul.

SANDRA M. on 8/18/2015
Rating: 2 out of 5 stars

Since I had also rented an auto transport, I was told I would be given extra mileage because I had to go several miles out of my way to pick it up. However this location CHARGED ME FOR THOSE EXTRA MILES........I'M NOT HAPPY ABOUT THAT and feel ripped off. Wish they would reimburse the extra charges.

Brian A. on 8/8/2015
Rating: 4 out of 5 stars

The auto transporter i rented had a broken bolt and hitch ball retainer that caused it to come off the ball hitch when loaded causing damage to my van.

RAHUL J. on 6/2/2015
Rating: 5 out of 5 stars

Good

ERIK M. on 5/31/2015
Rating: 5 out of 5 stars

The lady representative was awesome!

JAMES B. on 5/23/2015
Rating: 5 out of 5 stars

The young lady greeted me as I pulled in and treated us like a friend

Latricia B. on 5/8/2015
Rating: 5 out of 5 stars

This location was wonderful...however I was originally supposed to pick up the truck at: THE BUILDING VILLAGE 4180 N PATTERSON AVE WINSTON-SALEM, NC 27105 I was dropped off there by a taxi, only to find a note on the door to call Chastity, who told me that she did not come to work that day because her overtime had not been approved. I had to walk over a half mile dragging a huge suitcase to the Shop on Germanton to pick up a truck. Extremely unsafe and disappointing.