Customer Reviews for Shop on Germanton
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Shop on Germanton
I will not use or recommend UHaul for the same reasons listed previously. However, this location was very friendly and very helpful.
It's not a Uhaul hub, they are contracted out. Had an issue with the cable that connects to the vehicle that runs the lights on the trailer....it didn't have one. They couldn't fix it so I had to buy one. They said I'd get reimbursed after I dropped it off, that didn't happen. Trailer worked great though.
I did after hours drop off so I didn't get to go inside or interact with the staff.
Refused my refund because it took me a week to get back.
Delivered truck after closing hours
Service was great. I plan to use this location each and everytime I need a U-Haul. The staff was very helpful and efficient throughout the entire process!
They really went out of their way to help us out.
Horrible customer service and nasty employee. I will not be back.
The associate was very helpful and extremely nice. I believe he did a great job at helping us with this rental.
When I was dropping it off on 12 Apr (sat), I was told that they was closed and not receiving an trucks. I told her I just got here today from VA and I was not taking the trailer back with me. She went ahead and let me turn it in. Never again