Customer Reviews for Stapleton Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stapleton Storage
The person who helped me at the desk was extremely friendly and when I came back after hours, during a horrible storm, she let me come in the shop to dry off.
I was at the Stapleton Storage location in Aurora, CO, not sure of the attendant's name.
Customer service was absolutely horrible. I work in customer service and have never experienced worse. My husband was deliberately hung up on 3 times when we were trying to figure out why our reservation was moved over 30 miles from our house. The website should show if certain locations do not have equipment available. Terrible.
I will really recommend all my friends to this place thank you guys
I could not think of one thing that would make my experience any better. From the person on the phone who took my order to the EXCELLENT staff that got me going at the pick up location!
Fantastic job everyone!
I really appreciate it your excellent service allowed us to beat the rain storm also!
The manager was excellent has good customer service overall experience was great.
This was the best U-Haul facility I have been to. There were no problems...the van was ready, checkin was quick and the truck was in great shape.
Check-in took 50 minutes. The truck had a broken passenger armrest and drivers sun visor. The clerk was nice, but ridiculously slow. And he took me out and did the walk around on the wrong truck first (discovered when the jet he gave me would it work) - wasting even more time redoing that process with the correct one.
Nother they are awesome friendly well maintain and very helpful I use them all the time great location
Lovely people to do business with. They are friendly and efficient. Made me comfortable with my move. It is often stressful and they took a lot of the stress out of the situation.
pleasant staff made it easy - would highly recfommend
Not specific to this location, but it would be nice to have a location/time CONFIRMATION right away.
Staff is always friendly and helpful
The people working were not ready to help, ignored us when we came in, took forever figuring out what forms to use, and didn't seem confident putting on our trailer.
This was the second time I rented a cargo van from Stapleton Storage and like before the check-in and check-out service was excellent.
Pickup and return was very quick, and Andrea was very thorough and efficient with instructions. Would definitely use this location again.
Good overall just didn`t know I reserved a parking spot.
Very good customer service.
John was very helpful. I like that the facility is locked and cameras are in use.
Agent was great to work with it just would have been nice to know where to exit the storage facility.
Location would not give me a free month of storage.
Very friendly service and quick.
Because of a change of plans, I actually did not utilize this facility. However, the response from the facility was quick, but they did not have available the room type I reserved.