Customer Reviews for Stapleton Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stapleton Storage
Staff is always friendly and helpful
The people working were not ready to help, ignored us when we came in, took forever figuring out what forms to use, and didn't seem confident putting on our trailer.
This was the second time I rented a cargo van from Stapleton Storage and like before the check-in and check-out service was excellent.
Pickup and return was very quick, and Andrea was very thorough and efficient with instructions. Would definitely use this location again.
Good overall just didn`t know I reserved a parking spot.
Very good customer service.
Tried calling multiple times to let the location know that I was running late to pick up the uhaul, but according to the lady when I got there, they were too busy to answer the phones. But they made sure to let me know how lucky I was that the truck didn't get rented because I was late to pick it up... Not great customer service, but in a pinch with no other Uhaul options, might rent there again.
Service, cleanliness, and friendliness are excellent. However, all trucks should come with a lock.
John was very helpful. I like that the facility is locked and cameras are in use.
Agent was great to work with it just would have been nice to know where to exit the storage facility.
Location would not give me a free month of storage.
Very friendly service and quick.
Because of a change of plans, I actually did not utilize this facility. However, the response from the facility was quick, but they did not have available the room type I reserved.