Customer Reviews for Stapleton Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stapleton Storage
#1. Ensure equipment is in working order.
#2. Ensure more than one person is working.
I think U-Haul owes me money back on my rental. My Partner and I had to work on this trailer by ourselves for two hours before I personally called dispatch and told them I needed another trailer(AT). And then we had to take the trailer across town to U-Haul Moving & Storage at Buckley Rd
750 S Buckley Rd
Aurora, CO 80017
in order to get a fully functional AT. If I don't get some kind of refund at least to cover two hours labor for two very skilled people I will NOT recommend U-Haul to anyone. There are other companies that have the same equipment for about the same cost. I.E. Ryder.
The person at this pick-up location was nice; however she could only deal with what uhaul tells her to do. I have rented from unhaul several times in the last 1+ year. I will go elsewhere next time and that will be soon.
Not much. The people were great, the product was exactly what was advertised, and the price was great.
The best place to rent a truck in metro Denver
Fantastic customer service always
I would if the service were better. The rep. was rude, racist and downright unfriendly.
I believe his name was Richard. The rest of the experience was really good and the place was really clean.
from the moment I walked in the door, customer service was friendly & efficient. All my questions were answered & covered to my satisfaction, which was awesome. I would not hesitate referring this location to my friends.
They were very friendly and helpful. They let me take the truck a day early at the last minute which was helpful. The man at the desk was informative and understanding. I would rent from this location again!
Overall, a good experience and the gentleman who checked us in was personable and informative.
I was in a brand new truck with barley 1200 miles on it. And to top it off the staff was friendly and very helpful and I couldn't be happier with the service I received!
John was very helpful. I like that the facility is locked and cameras are in use.
Agent was great to work with it just would have been nice to know where to exit the storage facility.
Location would not give me a free month of storage.
Very friendly service and quick.
Because of a change of plans, I actually did not utilize this facility. However, the response from the facility was quick, but they did not have available the room type I reserved.