Customer Reviews for Sunoco Food Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sunoco Food Mart
I would be glad to fill out your request when the transaction is complete. . Honestly the gentleman at the Sunoco station was outstanding and went well beyond his job description. Per the transaction, the van that was reserved was not available at the time promised, and a supervisor I spoke to (Patrick) confirmed what the station attendant offered which was the 10' truck for the same price, with a promise to contact me the following day. I called Patrick a supervisor 2 days later after the truck was returned, I have yet to hear from him and I was contacted by Amber 4 days later asking if the truck was returned yet. Today I see I was billed the rate for the truck not the van price which is several hundred dollars more than the van quote. I will also mention that the truck had a lower weight hauling capacity than the van and was more costly on toll roads and bridges. The station attendant said this will be taken care of tomorrow, I have no problem taking his word, he again was a person who I could count on, per the supervisor, still waiting 7 days later for the phone call he promised last Monday. As usual in our culture, the problem is not the people doing the grunt work, but rather the management. I will be glad to update what happens next. Gary