Customer Reviews for The Ups Store #3340
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Ups Store #3340
I would recommend that the site have the same info as the national site. The person at the site was very difficult to talk with.
More care could be made when vehicle was checked in. I dropped it off after using for 11 hours (8:30 pm return to site). Unfortunately when staff checked the vehicle in they entered current time (9:57 am the next day) so due to their inaccurate input I was charged for a second day being "over 24 hours" by 39 minutes). I had to call three times before I could correct the error made and remove almost $54 of overcharge.
great service - in & out for pickup and delivery of the van in about 20 minutes
The young lady was great, saved me a trip when I forgot my floor dolly. Thank you
I rent for daily projects both here and Santa Monica - both locations are excellent and run by helpful people who make it a pleasure to work with U-Haul
the ladies were very busy being a holiday weekend but were freindly and very helpfull !
Make sure the trucks don't leak other then that great location