Customer Reviews for The Ups Store #3340
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Ups Store #3340
Everything about our rental went smoothly.
I started with a very low tank of gas and that makes it very difficult to return the truck with the same amount. Since you charge people for gas they didn't put it in anyway it seems you should always start off with at least 3/4 if a tank, not 3/16
It was an "at the last minute" need to rent the van and really appreciate that the employees at the UPS store were willing and able to accommodate me. Paperwork was completed swiftly and I could not ask for better/friendlier service.
great customer service!!!
Though my itinerary was screwed up by the Pick-up location, staff in Ellsworth did their best to make it an efficient drop-off.
U Haul soft-were makes reserving equipment difficult. Time for an upgrade!
Staff was rude and nothing went smoothly even after I verified all info - prior to the actual rental - not a pleasant experience at this location - have rented from Bangor location - much better
Very friendly. Quick service. Informative when we called during our move with a question.
by far the easiest drop-off I've had -- location was perfect, key box was obvious, plenty of room in the parking area to turn a big truck around.
I had to wait over 45 minutes to pick up the van. The lady that was doing the person in front of me obviously did not know how to use the computer. He was getting quite frustrated also. Eventually another clerk helped me on a different computer. I had people waiting at the house to help me move I ended up being a hour late. Not a good experience.
Great Experience! Will choose again!