Customer Reviews for U-Haul of Clearwater
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul of Clearwater
Great and friendly staff, able to help and answer all our questions. Truck was clean, ready on time.
You folks need more space to park equipment - too many people moving to Florida and not enough leaving! I have used this location frequently and expect to again in the future - top notch location!
don't remember the guys name who helped us. He was great, helpful, polite.
Excellent customer service...young men were great and knowledgeable. Already reserved again. Thank you.
Victor was on top of very thing and got e in and out in no time. Did a great job!
Victor and his team are awesome. I order trucks all the time and I rather always go to the Missouri branch in Clearwater but sometimes I have to go elsewhere because they dont have the size truck they need.They go beyond the call of duty with every customer they meet and if there is a problem they own it!
Victor the manager was both very friendly and professional. Made it easy to do business with him.
I have received excellent help & service at this UHaul location several times in recent years, and this latest was no exception. Thank you very much to Leon & Cody and several phone operators who helped me with my reservation arrangements.
Have drop off avaiable after close
Keep going what you are doing great guys .
I was impressed with your environmental concerns. ex: recycle boxes for free to other customers when a box was not used.
I made a reservation online and when i got there to pick up the trailer they tell me I cant pick it up because I had a soft top jeep and not a hard top due to center of gravity issues... well news flash! the soft top has a lower center of gravity than the hard top, since when is does top heavy vehicle make for better towing? please pass my comments along to who ever made the rule that at vehicle with a 3500LB towing capacity cant pull a trailer, just because it has a soft top because they are STUPID!!
Nothing. Excellent customer service!
The truck may have been performing normally, but it seemed to rev up so much to 3-4 on the tachometer when going up or down grades. Sometimes it seemed completely flat, and the engine wouldn't cut back down to where it should have been. I felt that a lot of gas got wasted because of this happening.
Excellent customer service by your representative!!
Great experience! Everything went as planned.
I had a little issue but you guys work it out . No out of pocket expenses . Thanks Some Much you all are AWESOME !!!
Once again UHaul has done a GREAT job in providing the truck , moving supplies and even the helpers we hired for the loading & unloading.
Our truck stopped a few times on the road but we got to our destination safe and sound. Thank you.
I cannot find anything that could be improved. We were very pleased with our truck rental
Salesmen are extremely friendly. It's a pleasure using their service.
Truck tire lost about 40% of its pressure every 500 miles. Caused me a lot of delays over a 3500 mile trip.
Nothing. Great place and excellent customer service.
Nothing everything was excellent
We were able to drop off after hours and they emailed me a receipt. They were very friendly when I called for directions on drop off. Very good experience both ways.
All smooth fast efficient,thanks.
The two young men that helped me were professional and courteous.
When I picked up my truck the mileage rate was changed from 20 cents to 40 cents per mile
Young man made sure he rented me a U-Haul truck that had a full tank of gas.
It was easy and hassle free. Both staff members I worked with Victor and David were very nice!
Service was fast and easy - no complaints!
have always received good service
we continue to go back to that UHaul location because of their excellent service.
Excellent staff assistance and service...Thanks!
Truck needs wiper blades, other than that everything was clean and in good order. Emmanuel was very helpful and did a great job accommodating my schedule.
Been using Udall for years
Very nice people, enjoyed the experience.
Your doing great work and the location is great as well you need more help at the frount dest so customers don't wait so long but the customer service is great so I guess it's worth the wait
The service was rapid and friendly
Truck got worse gas mileage than a tractor trailer truck does. We reserved a ten foot and were given a fourteen foot and were told it didn't matter cause ALL their trucks got same gas mileage?? If you're using uhaul for long distance move I would suggest you shop around, unless you don't mind being gas poor.
explain more about the truck and ramp to customers.I had no idea that the ramp would lay flat until I was unloading the truck at my destination.Sunday (my pickup day) it looked like the place was understaffed as there was 1 person trying to wait on/help several people.
Excellence of service! I highly recommend! Great staff as well!
The service was excellent