Customer Reviews for Veccs Auto Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Veccs Auto Repair
excellent service, I'll definitely use it again.
I actually drive out of my way when I have a location right down the street in Crum lynne from my because the customer service is much better at this location.
Perfect thank you. John was very polite and accommodating.
My rental was originally scheduled at AAA Delco in Collingdale PA. My pickup was at 3 pm. Upon arrival no one was available, doors were locked, and no one answered the phone. I had to rearrange my schedule, movers, etc due to this inconvenience. My positive rating is for Veccs who was able to assist me. I would never contact AAA for anything.
Incorrect gas gaugelevel recorded on checkout paperwork. was rushed through checking out, i'm guessing because as a car service shop, this truck rental is a side gig and gentleman checking me out had to get back to work. , we never reviewed odometer and gas levels at the vehicle. I didnt notice till a block away, I would to have done a huge loop to come back as 3 point turn wasnt a good option. Furthermore, I had hired movers waiting for me . Once moving started I was too busy and it was too crazy for me to contact garage, which closed early, 2pm, I only received truck at 1230. Sunday garage closed, and monday morning I started calling to discuss the gas level incorrect recording , at 7am, 8am..left two messages. No response. Bottom line I received truck with 11/16 of a tanj(paperwork said 13/16..a difference of 1/8. I drove total of 19.1 miles and returned truck with slightly more gas than what was in it when , I put back 4.66 gallons, and I fear, I will be getting charged a penalty, for gas I never used. I am hoping someone contacts me to make this right, is all I can say. At this monent, jury is still out on vecc's and uhaul.given to me . purcgased
I called the office location four times got voicemail three different days also left a message and still have not received a call back