It was clean enough as a drop off venue but not overly inviting. It didn't look like a place to drop off a Uhaul truck despite a couple of others being there. It's also a very small lot and pulling a 26' truck into the lot seemed to overwhelm the place.
Geoffrey H
Office Furniture Exchange
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salt Lake City, UT 84101
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Customer Reviews
- 4.0 Average Customer Rating
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Well.... we drove the uhaul a total of 19 miles. We added $10 of gas on return ($3.80/gal) and attached the receipt with the keys. When the final bill was sent we were charged for an additional 2 gallons. How is it possible that we used 5.5 gallons of gas in 19 miles? Do your trucks really only get 4 mpg? Something is incorrect.... either gas was siphoned from the tank (the parking lot is not secured), the gas gauge isn't accurate, or these trucks are not maintained. Hinky.
Amy OThis was incredibly awful. I needed uhaul on the line with me for the whole time as thing after thing went wrong. First my reservation didn’t link with my phone number, so I re-entered all info a second time, essentially ending up with two reservations, but only one accessable. I got to the part of checking out my vehicle 2 hours after beginning the process, only to have the app glitch out before giving me the code. A call to uhaul said my vehicle had been dispatched and only a call to the location could check in the vehicle I never received. I cancelled that reservation because it was after dark at that point and I was supposed to pick up my table in daylight hours. The uhaul assistant cancelled my 2nd reservation and changed the time of my original reservation to the next morning and gave me the reservation code. The next morning I went to the location again, only to have to call uhaul AGAIN because the reservation was showing up as needing to talk to a person there and no one was at the location. I couldn't access the reservation by phone without getting that switched. Luckily this time they stayed on the phone with me until I got the keys. The process of getting verified and getting the keys took 45 minutes with them on the line the whole time. I made 3 calls total. 1 to get the code after the app glitched out. 2 to get my reservation linked to my phone number and 3 to get my reservation to show up for remote access. Each call took 10 minutes to be connected and 10 to 45 minutes on the line. One last thing: at this location, the key locks are hard to open because the latch is next to the fence. The on the line uhaul person said the latch should be toward me to make it easier. It took 8 minutes of jiggling and messing with the code to open the lock.
Jennifer MGot a call the day before to confirm my pick up time and to give a bit of information. Truck was ready and ran great. Drop off was simple. Thanks for the smooth move!
Derek AThanks you
ziaurahman s