There was nobody on site to speak with and the cost of the storage unit went up almost double in the short time I rented it. You literally got notifications on a monthly basis rent is going up again. People have there stuff in there for a reason and I feel like that is taken advantage of by the company. Very glad to have this experience over with.
SHANNON S | Overall ExperienceBriteLock Storage Buckeye
395 N Watson Rd, Buckeye, AZ 85396Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
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Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$17.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*5 X 5 - Climate Controlled Storage
- Rate:
- $17.00 Per Month
-
Small
10' x 5' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$29.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*10 X 5 - Climate Controlled Storage
- Rate:
- $29.00 Per Month
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$29.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*5 X 10 - Climate Controlled Storage
- Rate:
- $29.00 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$74.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*10 X 10 - Climate Controlled Storage
- Rate:
- $74.00 Per Month
-
Medium
10' x 11' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$82.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*10 X 11 - Climate Controlled Storage
- Rate:
- $82.00 Per Month
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$91.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*10 X 15 - Climate Controlled Storage
- Rate:
- $91.00 Per Month
-
Medium
15' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$92.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*15 X 10 - Climate Controlled Storage
- Rate:
- $92.00 Per Month
2 Units Left!
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Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$93.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*10 X 20 - Climate Controlled Storage
- Rate:
- $93.00 Per Month
-
Large
10' x 30' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$138.00
Per Month
- Interior
- Climate
- Rollup
- No Electricity
*10 X 30 - Climate Controlled Storage
- Rate:
- $138.00 Per Month
Drive Up Storage
-
Large
10' x 20' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$88.00
Per Month
- Drive Up
- Outside Level
- No Climate
- Rollup
- No Electricity
*10 X 20 - Non-Climate Drive Up Storage
- Rate:
- $88.00 Per Month
-
Large
10' x 21' x 8'4 Bedroom Home or larger
Size Guide- Rate:
-
$92.00
Per Month
- Drive Up
- Outside Level
- No Climate
- Rollup
- No Electricity
*10 X 21 - Non-Climate Drive Up Storage
- Rate:
- $92.00 Per Month
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThere was nobody on site to speak with and the cost of the storage unit went up almost double in the short time I rented it. You literally got notifications on a monthly basis rent is going up again. People have there stuff in there for a reason and I feel like that is taken advantage of by the company. Very glad to have this experience over with.
SHANNON S | Overall ExperienceVery hard to communicate with staff for Buckeye location
LINDA W | Overall ExperienceThe prices shot up a ridiculous amount. While there they had a power outage, and shortly after some of us where emailed that our unit was un secure. Turns out a bunch of units got broken into and belongings stolen. They never adviced anyone of this. I thought having my belongings inside the building would be secure but that is not the case.
TEOFILA O | Overall ExperienceRaised the rate almost triple in 3 months I was gonna keep the unit long term but with the raise in price it was not worth it
Larry E | Overall ExperienceMy move out date is incorrect. It was 07/31/2026 not 8/3/2026. As I was driving up to the parking space I noticed that the automatic doors were open. I put my access code in hoping that would trigger the door to close but no such luck. I called to let the representative know I was moving out of the unit and that the door was stuck open. That was on 7/31/2026. The representative Valerie was very nice and helpful.
Rosemarie M | Overall ExperienceIn one year, the rate for the unit doubled. No staff on site and had to wait to get calls back. Trash was always present in hallways and carts missing. Sometimes keypad to get to unit wasn't working.
Shannon B | Overall ExperienceNo staff on premises. Email communication does seem to take a few days to receive a response. Great location. Pricing jumped dramatically after only having unit for 3 months. Vacating request was simple. Staff (on phone) were very helpful, friendly and answered all our questions. Will definitely recommend Storage Facility
Joe S | Overall ExperienceMy unit was broken into, there was never any property staff on site. Impossible to speak with a live person on a chat bot and when I did finally speak to someone they were rude and not the slightest bit concerned. Do not rent from them
Jennie F | Overall ExperienceHorrible experience. Set it up with one person via phone. No one goes to the site. A second person tells me everything the first person said and did was wrong. Paid the deposit then was told I didn't. Amounts given were different. Told by first person they will prorate the last month if I leave early. I left day 3. Had to pay whole month. Called repeatedly, no one called back. Deal with their bot the whole time. On move out was told Amy helped with move out and took payment. Never talked to her and didn't give permission for money to be taken. Worst business I have ever dealt with. No one on the same page.
Sharon D | Overall ExperienceI would rate this service 1/10. Since Saturday, I have been trying to rent a storage unit in the Buckeye location, and it has been almost impossible. No one answers the phone, and there is never anyone in the office. One time, a rude girl called me back and sent a link to upload my ID, but the link did not work. Of course, I tried calling her back, and she neither answered nor returned my call. I then tried uploading my ID through the website, and that did not work either. I left a request through the text message bot, and no one contacted me. I called again today, and once again, no one answered and no one called me back. This is extremely frustrating and unprofessional. With this level of customer service, I seriously question how this business operates.
Maria K | ReservationThere is no on-site staff. Everything is done over the phone or online. Trying to get in touch with anyone over the phone is extremely challenging. I do not feel its right that id you move out after the first of the month that you have to pay for the entire month and it is not prorated.
Kerry s | Overall ExperienceI found the total experience to be very smooth. Every person I had contact with was so friendly and helpful. I recommend the facility to anyone who needs a clean place to store their things.
Rosemarie M | Overall ExperienceWe are suppose to move into the unit on the 10th of December
Bill W | ReservationI actually had a very disappointing experience. I showed up to my storage unit with my moving trucks and I could not gain access to my storage unit. There was a lock on it. There was nobody on site for help. I called the phone number listed on site which led me to a bot to help, but I could not talk directly to a person. It was starting to rain and I needed to find a different storage facility and to rent a different storage. By the time I got to the other place and was starting to unload my truck I received an information that a lock was placed on my unit with a code. None of that was communicated to me ever prior. Not a great experience.
CRAIG A | Reservation