I rate this facility very poor. First of all I received a contract that I could not sign. Upon not signing the contract I was not given an access code to get into the facility. I arrived with a U-Haul full of stuff and could not unload it. I had also paid an unloading crew to help me. We were all sitting outside, calling the facility to get the access code in which I never receive. So I was never able to move into this facility, although I had paid for it so at the very last minute I had to search for another facility to unload my daughter’s things. I was told that someone would call me to straighten out the issue. It has been four days and no one has called me, so yes, I write this facility very poor with customer service very poor in the way. It looks very poor in the accessibility I am a very dissatisfied customer
Tonya S | Overall ExperienceChapel Hill Self Storage
1707 Eubanks Road, Chapel Hill, NC 27516Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$85.00
Per Month
- Interior
- 2nd Floor
- Mezzanine Level
- Stair
- Climate
- Swing
- Electricity
- Rate:
- $85.00 Per Month
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![Example storage unit layout]()
Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$85.00
Per Month
- Interior
- 2nd Floor
- Mezzanine Level
- Stair
- Climate
- Swing
- Electricity
- Rate:
- $85.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small | 5' x 7' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$85.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
- Electricity
- Rate:
- $85.00 Per Month
2 Units Left!
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![Example storage unit layout]()
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$95.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Swing
- Electricity
- Rate:
- $95.00 Per Month
Drive Up Storage
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![Example storage unit layout]()
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$85.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $85.00 Per Month
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![Example storage unit layout]()
Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
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$100.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $100.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I rate this facility very poor. First of all I received a contract that I could not sign. Upon not signing the contract I was not given an access code to get into the facility. I arrived with a U-Haul full of stuff and could not unload it. I had also paid an unloading crew to help me. We were all sitting outside, calling the facility to get the access code in which I never receive. So I was never able to move into this facility, although I had paid for it so at the very last minute I had to search for another facility to unload my daughter’s things. I was told that someone would call me to straighten out the issue. It has been four days and no one has called me, so yes, I write this facility very poor with customer service very poor in the way. It looks very poor in the accessibility I am a very dissatisfied customer
Tonya S | Overall ExperienceI had a great experience here! Both the move-in and move-out process were easy. I will definitely try to rent from them again if I need a storage space in the future.
Brittany B | Overall ExperienceThis facility worked perfectly to store my daughter’s things from her apartment at UNC over the summer. Easy to access. Terrific online communication.
DEBRA H | Overall ExperienceThanks for your space.
Bettie J | Overall ExperienceChapel Hill Self Storage is a good, safe, affordable storage facility with a good site manager.
Robert S | Overall ExperienceThe facility worked great for us. Staff was friendly and responsive.
todd s | Overall ExperienceEdward is doing a great job. I have the storage the same day. The process was easy. Great customer service. High five.
Fanny E | Overall ExperienceThere were no office hours to speak of but emails were promptly answered.
deitra l | Overall ExperienceVery helpful
Lisa R | Overall ExperienceReserving a unit was quick, easy, and very convenient. Access to the unit is always available, yet secured from the general public. Very convenient facility!
Roberta M | ReservationThis place is horrible and is now full of stormwater waste. You should know hat is going on here if you don't then shame on you. I have visited 4 other storage locations all had proper drainage and we
Brian R | Overall ExperienceWent during advertised open hours to pay for and access unit, location was closed down with no attendant. Called to solve the problem, was never contacted in response.
Privacy R | First ImpressionsThe associate was friendly and helpful and we loved our experience! Highly recommended!
Privacy R | First ImpressionsWe did not rent the unit as the office was not open when advertised. We went to Eubanks Rd at 1:30 on Sunday. We have now changed our plans. Please cancel this reservation.
Privacy R | First ImpressionsUnfortunately, had to cancel reservation, as location does not honor UHAUL on line discounts. Thank you.
Privacy R | First Impressions