Very helpful staff and extremely convenient location!
Tisheika W. | First ImpressionsSelf Storage Units in Chapel Hill, NC, 27517
U-Haul Moving & Storage of Chapel Hill
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Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
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The onsite staff were exceptional at all times. They get 5 stars. The overall experience with U-Haul, the area manger and the facility get 1 star. The locked entry door to our facility (Building B near unit 012) has been broken for almost a year which mans our unit was NOT secure. We brought this to the attention of the staff many times and were told this was reported but it was NEVER fixed. We have been customers since May 2021 and had several units with U-Haul, our last unit was a 15x20. We planned to stay with U-Haul indefinitely but rates kept increasing and the 20% rate we were offered when we secured our unit and prepaid one year in advance was taken away by the area manager without any discussion. We appealed this decision and were told there was nothing that could be done to keep our business at the discounted rates we were promised. You lost a good customer who was paying $4000 annually for storage. We are now using Public Storage.
Carmelo C. | Overall Experienceafter 5 years I had to leave. The asphalt in my parking spot developed a pot hole with an exposed edge right where my tires run. I waited 4 months to get it fixed, but nothing ever happened.
JOHN T. | Overall ExperienceVery friendly staff. Costumer oriented
Mariell R. | Overall ExperienceThe exterior door was never secured. It required no code to get in. The temperature was a constant 90 degrees plus. I complained to the office staff and got no response of any kind. And rain got in at some point, causing us to lose two twin mattresses and a sisal rug. You charged me $164.95 on 8/20/2023. I moved out the same day. Will I get refunded that charge?
John H. | Overall ExperienceI don't understand why this isn't a 24 hour facility. I showed up about 30 minutes after operating hours closed and was very frustrated by an inability to access my unit. Other than this one incident, everything else was a good experience.
Brett B. | Overall ExperienceI suggest increasing your pest control. We had ants in our unit and a mouse nest in one of our tote bags.
Jill r. | Overall ExperienceExcellent Experience have recommended to friends
Douglas E. | Overall ExperiencePeople, moving your kid or anyone is a right of passage in life and I must say UHAUL makes it a stress-free seamless process!! THANK YOU SO MUCH!!
diana l. | First ImpressionsYou made it very easy for my son to move his belongings in and out with a rental van for the Summer. Thank you!
Mark C. | Overall ExperienceAbsolutely perfect! I have rented space and vehicles several times. Jazz and the rest of the staff are always very helpful, professional and personable. Facility always clean and orderly.
JOHN L. | Overall ExperienceStaff at this facility are very friendly and professional. They were always helpful and supportive at all times. Highly recommend this facility!
LACY F. | Overall ExperienceStaff is very service oriented. We’ll managed.
Allen M. | First ImpressionsThis was the best storage experience I've ever had. Too bad you can't get this type of service everywhere else.
Carol J. | Overall ExperienceAlways helpful at this location...have used many times.
GEORGE H. | Overall ExperienceAll the employees I met were extremely nice hand helpful. Great location will only use them when I have a need.
Francis N. | Overall Experience