Move in date, no customer service, no office and not a staff member in sight. Poor service. Will not recommend anyone to waste their time.
Andrea B | ReservationWeathers Indoor Self Storage
902 Tenth Ave, Columbus, GA 31901Customer Reviews
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- 2.5 Average Customer Rating
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How U-Haul Reviews WorkMove in date, no customer service, no office and not a staff member in sight. Poor service. Will not recommend anyone to waste their time.
Andrea B | ReservationNobody is at this location. I made reservations online and couldn't even move my stuff in due to nobody answering or being at the location.
Linda S | ReservationThe customer service was nice. There is no physical office at this location though and you have to call for someone to let you in, which should be made known in advance.
Stephanie M | ReservationStaff was abit irritated by my due diligence of the process . I see in this new era of customer service, renaissance, business and transactions that it's now customary to pay with no inquiries
Obataiye A | Reservationset for a July 20th move in; went to the location listed, no one to be found, called the number listed, got sent to voicemail, inbox was full so I couldn’t a Message... Worst service I’ve ever had!
Brandon O | ReservationAccommodating and responsive. Thanks!
jared h | ReservationI did not need the storage space after all, but I will keep this place in mind if things change.
Sabrina M | ReservationI actually was not able to use the facility. When I went to check in, not one was there; not was anyone answering the phone. I had to get a unit at a different storage facility!
James W | ReservationOwner doesn’t return phone calls or voicemails. Extremely unreliable, don’t waste your time.
RJ M | ReservationClean and dry indoor spaces with plenty of lighting. Easy to access. Paperwork was simple and quick.
Privacy R | First ImpressionsThis was crazy because how do you get my credit card information then you are not at the storage to give me the keys... On top of that you want me to wait until Monday when I need the storage now!!!
Privacy R | First ImpressionsI didnt like the overall appearance of the storage company.
Privacy R | First ImpressionsNever was able to get anyone on the phone about my reservation so I had to store my belongings someplace else.
Privacy R | First ImpressionsSpaces are indoors, which is good. 24/7 access is always a plus.
Privacy R | First ImpressionsDidn`t have credit card machine on site - had to write it down and enter later. That`s not a good way to do business. Everything else was fine.
Privacy R | First ImpressionsI no longer needed the storage
Privacy R | First Impressions