Customer did not leave a comment.JOSE H. | First Impressions
Self Storage Units in Columbus, GA, 31901
U-Haul Moving & Storage at 10th Ave
Columbus, GA 31901
(@ Martin Luther King Blvd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Mon-Sun: 5 am - 10 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Features Available at this Facility :
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
Small | 5' x 10' x 8'
Interior 1st Floor Street Level No Climate
1-2 Bedroom Home (up to 1,200 sq. ft.)
Free Lock with
Free Lock with
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The first month I had the storage unit the sliding door to enter were broken so if I didn't go during office hours when someone could let me in the side door I wasn't able to get in. This was very inconvenient and a bit of a hassle. After a month they finally got it fix. Probably because they were tired of having to let me in weekly. Other that that it was good and if we ever needed to store our belongings again we would consider this location.Tiffany M. | Overall Experience
Customer did not leave a comment.Lacey G. | Overall Experience
Customer did not leave a comment.MONICA G. | First Impressions
Excellent Service.Wanda T. | Overall Experience
One office employee rudely after I backed truck in to unload rudely be told me I had to move the vehicle and Park differently for unloading. The first unit be we rented had a bad roof and was full of water, do we had to rent another dry unit. Could have been a much easier process for the customer.John B. | Overall Experience
The lady on 10 ave was very rudeTANIA S. | First Impressions
Excellent customer experience!!gladys w. | Overall Experience
Customer did not leave a comment.jarene m. | Overall Experience
Customer did not leave a comment.Shynetta L. | Overall Experience
Customer did not leave a comment.debbie f. | Overall Experience
Poor customer service..Rosyln S. | Overall Experience
Customer did not leave a comment.angel n. | First Impressions
Customer did not leave a comment.Joshua M. | First Impressions
Extremely friendly and helplful staff. Thank you. Everyone was very pleasantjohn A. | Overall Experience
Very helpful and friendly. They made my mothers move smooth. Thank youdebbie f. | First Impressions
The staff is always friendlygladys w. | First Impressions
Customer did not leave a comment.Joseph B. | First Impressions
Customer did not leave a comment.PETER H. | First Impressions
I rented the unit but could not get access to it because the keycard reader was broken. I was told to come back later and ask office staff to let me into the card-gated hallway to access the unit. I was not told the unit number. Office staff were obviously overworked and too busy for pleasantries. These issues are not the fault of the staff, but the fault of Uhaul. Uhaul needs to provide their staff with adequate resources to do their jobs effectively. Based on this experience I will not use Uhaul for future needs, as their pricing does not reflect their ability to deliver on a consistent and reliable product.Justin g. | First Impressions
When booking the space online from out of state, I selected the size I need and a unit that was described as “drive up exterior”. When we arrived, that is not what we got. Instead we had a unit that was inside a storage building, at the end of a long & narrow hall, with a pole in the middle of the unit. We refused the unit for these reasons. The associate took us back inside and offered us a larger unit, which we accepted. Although the unit was still inside, the hall was wider and the unit was closer to the entrance. When finishing up the rental agreement at the counter, I was asked if I needed to buy a lock; I said no, I had one. It was not pointed out that a specific type of lock was required. A couple weeks later when we return to get a few things out of storage, there’s a second lock on our unit with a tag for non-payment. We go to the office because a payment hasn’t even been due yet. We were advised that it was because we weren’t using the right type of lock, and that housekeeping would continue to put the additional lock on, and we would have to come during office hours to have them unlock it. We weren’t happy about this, but said fine. The next time we came, the additional lock is on there and we are now informed that a charge for the lock has been added to our account. I will take ownership that the agreement requires this type of lock, so I paid the fee for the lock without complaint. However, the handling of this is very poor. Rather than lock a paying customer out of their unit, you should at LEAST call to inform them at the first notice. Also, this should truly be explained up front, as I would not have known the difference in lock styles in just reading the agreement. To wrap it all up, we cleared out our unit on 06/13/20, and followed the online instructions for move out on 06/14/20. The move out was not processed until 06/30/20, when I called because I received notice that payment would be due soon. Overall, we only had the unit for 3 months and it was a bad experience from start to finish with customer service. The unit was clean, secure, and well-lit, but the parking and access to the lot is also not ideal; many times we were stuck waiting for others to move a truck or trailer they were renting/dropping off and causing congestion in the lot.Jennifer H. | Overall Experience
Customer did not leave a comment.Lisa H. | Overall Experience
Customer did not leave a comment.Lisa H. | First Impressions
Customer did not leave a comment.RACHAEL A. | Overall Experience
Customer did not leave a comment.ashlyn b. | Overall Experience