I would like to compliment Angelia P the storage associate for her time, intelligence and understanding in helping me rent my storage unit. I really like how thoroughly she explained everything. Thank you Angelia your great!
Jackie W | ReservationDiamond Self Storage - Airway Heights
1211 S Fairview Heights Rd, Medical Lake, WA 99022Customer Reviews
Available Units (All Sizes are Approximate)
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I would like to compliment Angelia P the storage associate for her time, intelligence and understanding in helping me rent my storage unit. I really like how thoroughly she explained everything. Thank you Angelia your great!
Jackie W | ReservationEasy to do business there.
GREGORY H | Overall ExperienceOffice staff were awesome , everything went great
Melvin S | Overall ExperienceThank you
Kate M | Overall ExperienceThey are a rude unprofessional and false advertising I wouldn't send anymore there, charge me for a whole month and two days later charged me for a whole month again !!!! And locked up my shed two days after I move in !!!
Jeremey H | Overall ExperienceGreat convenience store facility. Miranda was very helpful.
Keith F | Overall ExperienceAngela was extremely helpful and friendly…. She made moving in and out very easy… thank you
Gail D | Overall ExperienceOnce we got the auto-pay figured out everything went splendidly. They run a tight ship and its obvious from its cleanliness and helpful staff. Security is exceptional and put our minds at ease. Kudos to all of them! The Sweitzers
Cierra S | Overall ExperienceI needed a storage unit temporarily while I built y own storage on my property. Diamond storage is close and convenient. this site is new to the area and provided a great value.
Carl A | Overall ExperienceThe Unit was great and the facilities were well kept and secure. The only issue I had was during check in. The attendant told me to wait outside in the snow while they finished a call. Several minutes later I was about to drive off and then she opened the door. After which the process to get a unit just took longer than I think it needed to be. Much of the process could be done online to streamline the checkin. Or at least let your customers wait in a comfortable location!
Spencer B | Overall ExperienceFacility was always clean. Driveways wide and clear. Staff friendly and courteous. One time I forgot to replace my lock. Received a call that day. Shows they keep an eye on things. Much appreciated. Exit was smooth, so far. As long as my autopay got stopped. Wont know that for a day or so.
Nancy J | Overall ExperienceNone
Brian T | Overall ExperienceBrief use and positive experience
Rebecca S | Overall ExperienceThe staff was exceptional
Jerome V | Overall ExperienceFrom our storage research process to storage occupation, and right to leaving the storage, Angelia PHELPS has been our main contact and she was all along extremely friendly and helpful.
Ollivier A | Overall Experience