I like the location is safe for me!!
Tarnij C. | Overall ExperienceDiamond Self Storage - Airway Heights
1211 S Fairview Heights Rd, Medical Lake, WA 99022Customer Reviews
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 5.0 Average Customer Rating
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I like the location is safe for me!!
Tarnij C. | Overall ExperienceAll around very nice experiance. Thank you.
William F. | Overall ExperienceI was able to get in on some affordable storage due to your offers of a percentage off for a few months that really helped out a lot. And I ended up with another decent deal thanks to you guys working on your end to make that happen. But on a negative side it would have been better for me to re-rent at the discount rate without having to move into a different unit. I had quite a bit of things of considerable weight to move over to a different unit when I probably should have been able to keep the unit I was in. But you guys were great in assisting me and thank you very much.
Patrick B. | Overall ExperienceExcellent services. I forgot to secure my unit but the staff was very nice. They use the office lock and secured my unit.
Cecilia O. | Overall ExperienceMove in special of 50% off for three months was why we originally chose Diamond in Airway Heights. Staff was super friendly and helpful. Without the discount the u it would be too expensive so we found a cheaper unit somewhere else in the area.
Debra G. | Overall ExperienceThrough out my whole stay with my items being stored at the Airway Heights facility I have only had positive experiences. Even when I was in training and my parents were taking care of my stuff and coordinating PODS and the storage facility they were only helpful and positive. They made the move in and out extremely easy and I would recommend this facility to anyone in the area.
David A. | Overall ExperienceThe facility was brand new and the introductory price was affordable. However, we could never justify renting the storage bay at the normal rental rate, so we likely will not be back unless some future discount became available during the next storage season.
Ken and Diane D. | Overall ExperienceWe’ll maintained storage facility with good prices.
Nils O. | Overall ExperienceOne of the best storage unit facilities in the area.
Jeff S. | Overall ExperienceThe facility it's self was nice but I notified them I moved out and was still charged for the unit for several months after moving out. Even after notifying them of their error I was told they would auction off the unit which was fine I was moved out except they still want money for the time they claimed I still had the unit for. After some exchanged emails and phone calls this problem is still not resolved. I will not be using them again and will be steering anyone away from this storage business.
Justin K. | Overall ExperienceI never moved in to the unit and I asked for a refund
Norma S. | Overall ExperienceThank you. Clean and secure facility.
Jerry F. | Overall ExperienceThank you
Crystal K. | Overall ExperienceGreat facilities, great team. Thankyou for being adjustable and accommodating.
Marcus O. | Overall ExperienceThe day we moved out, we even got a security check call because they saw there was no lock on the unit! We had not placed the call yet to tell them it was empty and clean! Great customer service in my opinion!!
Doris S. | Overall ExperienceVery good place to store your stuff
Charles B. | Overall ExperienceThank you. The kiosk made moving in easy.
Christine A. | Overall ExperienceMy move went smoothly, the staff were very helpful and gave me great information. Thank you. I will rent from your facility again. :)
Veronica L. | Overall Experience